CamblyCambly gives you instant access to native English speakers over video chat, so you can learn and gain confidence!
Cambly (cambly.com) has 254 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Language Learning · Valley village ca 91607, California
Excellent
Language Learning · Palo Alto, California
Excellent
Language Learning · San Diego, California
Excellent
Language Learning · palos verdes estates, California
Excellent
Showing 111 reviews with 1 star · Clear filters
kato M.
Too many sudden cancellations, almost half of the lessons. A bunch of lowly desciplined tutors.
Response from CamblyJul 11, 2023
🤔 I'm sorry you had that experience! Please message our Customer Support so that we can better help! Follow this link and click the "submit a request" button at the bottom of the page. http://bit.ly/cam-help
Viktoriia
I renewed my annual subscription a month ago, the site deducted money from the card, but the subscription is not activated. The site support responds that it does not see my payment, although the bank confirmed my payment a month ago. the platform does not give any evidence, can not solve the problem
Response from CamblyJul 11, 2023
I'm sorry you had that experience! Please message our Customer Support so that we can better help! Follow this link and click the "submit a request" button at the bottom of the page. http://bit.ly/cam-help
Serpil
Lütfen dikkatli olun, bunlar bir tur dolandırıcı! Beni bilgilendirmeden otomatik tahsilat yaptılar ve bana bunu bildirmediler. Aboneliğimi de iptal edersem de, planimin bittigini fark etmeden yalnizca 30dk kullanmisim ve benden bunun icin bir aylık toplam 200$ yani odedigim toplamin %25ini alacaklarını söylüyorlar ve aldilarda. Ben yandim sizde yanmayin! Be careful please, they are such kind of fraudulent company! They made an auto transaction without informing me and didn't notice about my plan expiration, and now last but least, they are saying if I cancel my subscription, they are saying they will charge me 25% from the total for one month which is $200 - in case I have just used 30mins without knowing my plan was expired and I had already charged by them!
Response from CamblyJun 2, 2023
Merhaba! Abonelik sistemi ile çalışan benzer pek çok online platform gibi biz de abonelik yenileme hizmeti sunmaktayız. Bu özelliği kullanıcılarımız hesapları üzerinden kontrol edebiliyorlar. Bu sayede isteyen kullanıcılarımız aboneliklerini kendilerine özel avantajlarla yenileyebiliyor. Bu avantajdan faydalanmamayı tercih eden kullanıcılarımıza talepleri doğrultusunda destek olmaktayız. Bize her zaman https://cambly.biz/destek üzerinden ulaşabilirsiniz. Memnun olmadığınız konuyla ilgili deneyiminizi düzeltmek isteriz. Sevgiler! Hi there! So sorry for the renewal experience you had. Like any subscription, your plan renews on the expiration date. This lets you continue to study on Cambly with the same discount for as long as you like! All our users can stop their plan from renewing right from their Account Settings page any time before it expires. I understand you could not turn that option off. I just wanted to let you know that we're always here to clear any misunderstandings - please don't hesitate to reach us out via http://cambly.biz/help Best!
Ali A.
Tutors are rejecting and has no availability. Is it a coincidence to be rejected 6 times in the same time by the tutors?
James S.
Cambly is a company that employs highly-educated and skilled professionals, but pays them well below the market average, and well below the minimum wage of most countries. There are no pay rises or bonuses, even for the most hard-working and successful employees. The website is always plagued with technical problems, moreso now than before due to the introduction of a new classroom, that is no better than the current classroom, but more prone to crashing and other faults. If you experience these faults and are therefore unable to connect with a student you will receive a rude e-mail, telling you that it's "not a punishment", but your hours will be cancelled for 3-7 days. I would say that this is the worst company it has ever been my misfortune to work for, both inside and outside the education field. Don't work for Cambly!
cons M.
Terrible, boiler plate response
Ashikur R.
Totally f**cked service. After taking money they didn’t give you service. Of course do not buy this service
Fisify
An incredibly bad customer service that borders on fraud... on the web they say that they refund the money fully guaranteed and after conversations that took up to weeks to respond they did not even refund 30% of what they should have refunded me. There are much better alternatives so if you read this message please don't go with Cambly, trust me.