Claudia Patricia E.
Me inscribí ayer
Me inscribí ayer. Estaba muy ilusionada. Cuando llegó la hora de la clase no me permitió ingresar. Que estaba mal el correo o la contraseña. Prácticamente así se me pasó la hora tratando de que me ayudaran

Cambly gives you instant access to native English speakers over video chat, so you can learn and gain confidence!
Cambly (cambly.com) has 254 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Language Learning · Valley village ca 91607, California
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Showing 111 reviews with 1 star · Clear filters
Claudia Patricia E.
Me inscribí ayer. Estaba muy ilusionada. Cuando llegó la hora de la clase no me permitió ingresar. Que estaba mal el correo o la contraseña. Prácticamente así se me pasó la hora tratando de que me ayudaran
John B.
No pay increase since 2012. Wayyyy below minimum wage for native English countries. Doesn't value it's tutors else it would pay them accordingly. How is this low pay even legal in 2024?? Too many novices and unqualified tutors who turn to each other in the Facebook forum flapping over very basic grammar, all typed in lazy English "hey, do u know wat simple passed tense is. Their r students aksing me but Im a doof." Shouldn't be aloud (allowed). Too many students expecting too much. They want you to prep out of hours and devise whole courses. For this pay? Get lost!.
Response from CamblyFeb 7, 2024
Thanks for sharing your concerns. As minimum wage varies greatly (even in native English-speaking countries,) Cambly provides pay per minute chatted for 1-to-1, kids, and group classes as well as bonus-earning opportunities. And as no teaching certificate, bachelor’s degree or prior teaching experience is needed to tutor on Cambly, tutors will bring different strengths and life experiences to the table and we believe this is of value. Students have the ability to choose from tutors who specialize in grammar, test prep, business vocabulary or maybe they just want a casual chat. Our tutors are all unique, just as our students are. We wish you the best.
Justice W.
Really liked cambly. Pay is not good but hey, it's convenient and pocket money for when living as a nomad. But recently they did something real shady. Read a sentence and without further questions and zero context, pulled a Zuckerberg and jumped to fake conclusions, making accusations without looking at the obvious facts and being able to see they were not using common sense as nothing happening matched their over blown assumptions. Jimmy won't apologize, the company is ignoring the issue, and after 5 attempts to contact them, they refuse to apologize or explain anything. As a person of strong morals and convictions, this is something I can not overlook. Therefore, my 5 star rating has fallen to zero, well one, since zero isn't an option. Facebook fact checkers could do a better job. Do better Cambly, shame on you.
Paige
I'm a former Cambly tutor. I sent Cambly a report about some students who were being racist and discriminatory towards me. Cambly responded with a message that was completely irrelevant to what I needed help with. Cambly has a Code of Conduct that says that they don't tolerate any kind of discrimination, but that was not my experience at all.
Response from CamblyJan 3, 2024
It’s disheartening to hear this! Cambly does not condone discriminatory behavior in any way. In the unfortunate event that a student may violate the Code of Conduct, tutors have the option in class to block and report the student immediately. Reporting a student during a lesson automatically ends the class and the offensive behavior is investigated. It sounds as though you may have gotten an automated response to your initial "Contact Us" report as you say the reply didn't address your issue. When this happens, tutors can respond to the ticket so that the issue can go directly to one of our kind Support Team members who will help resolve the matter quickly. We're sorry you experienced this and wish you the best!
Djiodg E.
Vous me prenez chaque mois 29 euros. pour un abonnement qui n'existe pas. impossible de vous contacter. pouvez-vous arrêter de vous servir sur mon compte?
Response from CamblyDec 29, 2023
Bonjour, Nous suis vraiment navré pour l’expérience de renouvellement que vous avez vécue. Comme pour toute abonnement, il se renouvelle à la date d’expiration. Cela vous permet de continuer à étudier sur Cambly avec la même promotion aussi longtemps que vous le souhaitez. Tous nos utilisateurs peuvent arrêter le renouvellement de leur plan directement depuis leur page Paramètres du compte à tout moment avant l’expiration. Je comprends que vous n’ayez pas pu désactiver cette option. Je voulais simplement vous informer que nous sommes toujours là pour dissiper tout malentendu. N’hésitez pas à nous contacter via http://cambly.biz/help. Bien cordialement
Mehmet Ufuk D.
I did a subscription but I had to cancel it within the same day (for a personal reason and without using at all). Even I requested to cancel the same day, your representative is asking me to pay around %20 percent of the whole year’s price as a cancellation fee! May I ask you to be more sane and fair with your customers and don’t act like you are a money trap? I am requesting to cancel within like 10 hours of purchase. Please correct this as it is an unacceptable approach to a customer.
Response from CamblyDec 26, 2023
Hi there! I understand you were not aware of the cancellation policy before purchasing the subscription. I just wanted to let you know that we’re always here to clear any misunderstandings - please don’t hesitate to reach us out via http://cambly.biz/help Best!
MK
I applied to become a tutor and waited for around 3 months, only to be informed that my application was rejected. Unfortunately, they did not provide any explanation for the rejection. Moreover, the advertisements are misleading because they suggest that anyone can become a tutor, but in reality, they have a limited number of spots and unclear selection criteria.
Response from CamblyDec 27, 2023
We're sorry you are disappointed that you were not selected as a Cambly tutor. While we maintain that no teaching certificate, bachelor’s degree or prior teaching experience is needed, that does not mean every person who makes a video for us will be chosen. The good news? We invite you to try again if you are still interested. Please be sure to follow the helpful prompts when recording your video (e.g. length and format of video, filling out the written information, etc...) Best of luck in the future!
Ali
I can't access to their Customer Service since I couldn't verify my email address. Although I have requested to get the related link multiple times, I haven't received their confirmation email, so I couldn't verify my email address, so I can't get in touch with their customer service. The issue is I have recently bought an annual package with 12 installments. However, they charge the annual fee and didn't make any installments. They just disapper once you buy their package, no customer service, no email support, no phone calls. I would rather STAY AWAY from this company.
Response from CamblyDec 5, 2023
Hi there! I am sorry you're experiencing a verification problem but Cambly Customer Support Team is always here to help. Do you mind trying this link cambly.biz/help and reach us out. We'll be getting back to you in 1 business day the latest. Cheers! Cambly