CallRailCallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence.
CallRail (callrail.com) has 486 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Internet & Software · ALBANY, Georgia
Excellent
Internet & Software · Suwanee, Georgia
Excellent
Internet & Software · Alpharetta, Georgia
Excellent
Internet & Software · Atlanta, Georgia
Excellent
Showing 53 reviews with 4 stars · Clear filters
Samantha
I mainly use CallRail for tracking paid advertising campaigns and I am very pleased with the keyword level tracking that allows me to see what keyword a call originated from. Furthermore, I like how CallRail integrates with HubSpot, and I think that their customer service is quick to respond. My only complaint is I have had a few issues with the reporting where CallRail and HubSpot didn't quite match, but I would still recommend CallRail to others!
Austin
Callrail works great for tracking call in leads and keeping your metrics correct and up to date.
Colin
Call rail is a great way to track calls coming into your site from Google AdWords and other advertising. The only thing I would caution is to review the pricing structure. We did not realize that there were overage and minutes charges and thus our first month was pretty expensive.
Anna
CallRail has been an excellent solution for our marketing agency. We use it for call tracking with several clients. The only issue we've had is with one client who operates a call center–we weren't able to utilize the whisper message in that case. Otherwise, it's been a fantastic tool for our business!
Tanner
Solves a huge problem on knowing where your leads are coming from. Easy to use and very helpful. My business would not be where it is without it. A lag in conversations is why I did not give a 5 star, not a huge issue for me but sometimes its a challenge.
Response from CallRailMay 18, 2017
Hi, Tanner! Thanks so much for taking the time to write a review. We're glad CallRail is working well for your business. We'd love to figure out what you mean by a lag in conversations and see if we can help! Would you reach out to me and give me more information regarding the issue? Please email me at [email protected] and I'd be happy to assist you. Again, thank you for your review! - Amber