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CallRail Reviews | Read Customer Reviews of callrail.com

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Electronics & Technology
Internet & Software
CallRail

CallRailReviews of callrail.com

4.6486 reviews
Internet & Software
100 Peachtree St., Ste. 2700, Atlanta, Georgia

Call Directions Website

CallRail4.6

Reviews486 About Contact

Overall score

4.6 out of 5

Excellent

Average of 486 reviews

Distribution

5★81%
4★11%
3★1%
2★2%
1★5%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(866) 950-8575
callrail.com
[email protected]
100 Peachtree St., Ste. 2700Atlanta, GA 30303

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About CallRail

CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence.

CallRail (callrail.com) has 486 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: callrail.com
Website: callrail.com
Category: Internet & Software
Location: Atlanta, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: June 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CallRail reviews

Showing 53 reviews with 4 stars · Clear filters

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Chris
May 1, 2018
Great Product & Good Service
CallRail has allowed me to concretely show my customers the results of their advertising products. The dynamic number swap is truly a unique and necessary product for any agency.
Report
Alex
May 1, 2018
Great service
Great service. Only complaint is that the numbers offered are recycled and we often get tons of span calls
Report
Rodrigo
Jul 26, 2017
Great service to measure ROI online …
Great service to measure ROI on online campaigns. Call recording, tracking, and implementations is very easy to setup. It would be awesome to see more SMS options and settings
Report
Cinthia
Jul 26, 2017
Great experience using call rail
Great experience using call rail! Easy to set up and gives back great data!
Report
Codie
Jun 21, 2017
It's been working great to track out …
It's been working great to track out clients calls!
Report
Amy M.
Jun 1, 2017
We love using Callrail and use it every …
We love using Callrail and use it every day for our clients. We'd be lost without it.
Report
Adam
Jun 1, 2017
I think the mobile app has become a lot …
I think the mobile app has become a lot better. You've incorporated feedback that I had a while back (introducing text messaging to the mobile app). Now I need to figure out how to get the notifications to work... for some reason I need to re-load the text screen to get new messages. Anyway, that's all for now. Great tool.
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Richard
May 31, 2017
Callrail packages
Wish there was more choices with your packages. We are a small business and none of the packages work for us. Ones is to low and the other costs to much for us right now. We love callrail and the service it provides.
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