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CallRail Reviews | Read Customer Reviews of callrail.com

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Electronics & Technology
Internet & Software
CallRail

CallRailReviews of callrail.com

4.6486 reviews
Internet & Software
100 Peachtree St., Ste. 2700, Atlanta, Georgia

Call Directions Website

CallRail4.6

Reviews486 About Contact

Overall score

4.6 out of 5

Excellent

Average of 486 reviews

Distribution

5★81%
4★11%
3★1%
2★2%
1★5%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(866) 950-8575
callrail.com
[email protected]
100 Peachtree St., Ste. 2700Atlanta, GA 30303

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About CallRail

CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence.

CallRail (callrail.com) has 486 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: callrail.com
Website: callrail.com
Category: Internet & Software
Location: Atlanta, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: June 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CallRail reviews

Showing 396 reviews with 5 stars · Clear filters

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Andrew C.
Dec 14, 2021
My call was great
My call was great. The representant was helping me with many issues. They know where to and they facilitate my navigation
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Liz B.
Dec 14, 2021
CallRail is for agencies
CallRail is the best choice for our agency. Past call tracking providers have not been able to provide the same setup as CallRail that makes it easy for agencies like ours to manage numbers on behalf of their clients. Not only is the platform great, but the support from both account reps and the general support team is always speedy and courteous. I would highly recommend CallRail to anyone looking for a call tracking provider!
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Bruce D.
Dec 14, 2021
Excellent customer service
Excellent customer service, and very responsive support team.
Report
Michael C.
Dec 14, 2021
Customer service is great and so is the…
Customer service is great and so is the product. It really took my business to the next level. I can see where the quality leads are coming from and helps me optimize and grow my business. Such a friendly price too. So thankful for call rail.
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Yurii D.
Dec 14, 2021
First
First, we use a tracker to track the effectiveness of calls. It helped filter traffic. We started using the tracker for other clients and are now satisfied.
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Oscar E G.
Sep 8, 2021
Best phone tracking platform by far!
Best phone tracking platform by far!! I know know where are my calls are coming from and I know know what campaigns are performing and which ones are not!!
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Laura G.
Oct 12, 2019
the best!
the best! like the data provided by call tracking.
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Ray G.
Oct 2, 2019
I love the products
I love the products! My clients like the data provided by call tracking.
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