Phil
CallRail is a robust & dynamic call…
CallRail is a robust & dynamic call tracking system. One area that can be improved is creating more options for call reports.

CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence.
CallRail (callrail.com) has 486 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Internet & Software · ALBANY, Georgia
Excellent

Internet & Software · Suwanee, Georgia
Excellent

Internet & Software · Alpharetta, Georgia
Excellent

Internet & Software · Atlanta, Georgia
Excellent
Showing 53 reviews with 4 stars · Clear filters
Phil
CallRail is a robust & dynamic call tracking system. One area that can be improved is creating more options for call reports.
Kelcey
CallRail is a great platform and value to our clients. There are always some minor tweaks that we would like to see for reporting purposes, but all of the information is easily converted to excel to change the reporting to our needs.
Kristina
Great service, good pricing.
Kenny
My experience with CallRail has been very good. The desktop user experience is very easy to use. I do wish the mobile version would offer more features but it still allows you to text people back and more just can't create numbers and companies or call flows from the mobile version. I also enjoy how quick and easy it is to create numbers and how their platform guides you along the process. My campaigns didn't seem to get very many good calls and would occasionally get spam but that is expected when you have your phone number live on public campaigns across the internet! Not every call will come in as a lead. Anyway, I highly recommend them for their ease of use and the pricing is fair and affordable too.
Alex
Our experience with Callrail has been very good. We are using them solely as our call tracking provider, and it's given us not only the phone numbers we needed but also a deeper level of tracking. I would definitely recommend!
Mike
Good product that helps us easily track our lead source.
Tyler
Base functionality is great, Keyword Spotting and Callscribe features get very expensive very fast.
JP
Call Rail is the best call tracking service we've used. I wish it had a broader range of numbers available in certain countries, but I know that this is not always up to them.