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CallRail Reviews | Read Customer Reviews of callrail.com

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Electronics & Technology
Internet & Software
CallRail

CallRailReviews of callrail.com

4.6486 reviews
Internet & Software
100 Peachtree St., Ste. 2700, Atlanta, Georgia

Call Directions Website

CallRail4.6

Reviews486 About Contact

Overall score

4.6 out of 5

Excellent

Average of 486 reviews

Distribution

5★81%
4★11%
3★1%
2★2%
1★5%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(866) 950-8575
callrail.com
[email protected]
100 Peachtree St., Ste. 2700Atlanta, GA 30303

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About CallRail

CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence.

CallRail (callrail.com) has 486 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: callrail.com
Website: callrail.com
Category: Internet & Software
Location: Atlanta, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: June 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CallRail reviews

Showing 396 reviews with 5 stars · Clear filters

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Mike
May 16, 2018
Easy to use and timely data
Easy to use and timely data
Report
Orlando
May 8, 2018
The app woks as it should
The app woks as it should, and customer service has always been great.
Report
Kris S.
May 8, 2018
Great product and service!
Great product and service!
Report
Tanner
May 8, 2018
great tool to gather information on…
great tool to gather information on call sources and able to deep dive and listen to calls to better understand incoming business inquiries by source
Report
Courtney
May 8, 2018
What I really appreciate is the…great customer service!
What I really appreciate is the customer service. They never assume I'm an expert and have walked me through how to use the service often! Keep up the great customer service!
Report
Erica
May 8, 2018
CallRail Checks So Many Boxes!
CallRail has been great for all of our clients that utilize them! CallRail offers many features, making it easy to tailor to each client specifically. We love the campaign and keyword level tracking, the ability to listen to calls, and the ability to set up Call Flows -- directing users to multiple sales people, playing a greeting, or sending users to voicemail. The support staff is also great. I recently needed help setting up international numbers, and their team was responsive in aiding us with what we needed! Would definitely recommend this product.
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Mike
May 8, 2018
Fantastic service
Fantastic service! Strongly recommend these guys!
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Dan
May 5, 2018
Use this for your real estate business
Great service. Friendly customer service. Definitely a necessary tool for real estate investing.
Report

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