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CallRail Reviews | Read Customer Reviews of callrail.com

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Electronics & Technology
Internet & Software
CallRail

CallRailReviews of callrail.com

4.6486 reviews
Internet & Software
100 Peachtree St., Ste. 2700, Atlanta, Georgia

Call Directions Website

CallRail4.6

Reviews486 About Contact

Overall score

4.6 out of 5

Excellent

Average of 486 reviews

Distribution

5★81%
4★11%
3★1%
2★2%
1★5%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(866) 950-8575
callrail.com
[email protected]
100 Peachtree St., Ste. 2700Atlanta, GA 30303

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About CallRail

CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence.

CallRail (callrail.com) has 486 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: callrail.com
Website: callrail.com
Category: Internet & Software
Location: Atlanta, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: June 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CallRail reviews

Showing 396 reviews with 5 stars · Clear filters

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Paulina
Mar 25, 2025
CallRail support is amazing
CallRail support is amazing; they always help me in a timely manner, and everyone is very nice! They're quick and always available to help.
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Vivian Z.
Mar 21, 2025
Seamless Setup & Outstanding Support from CallRail
We needed to set up a new CallRail account separate from our web developer's, and the process couldn’t have been smoother. My CallRail rep handled everything from start to finish — all I had to do was explain what we needed, and he took care of the rest, keeping me informed every step of the way. The CallRail support team was friendly, knowledgeable, and attentive. On top of that, my rep reviewed our account and gave thoughtful feedback on what services we actually needed, helping us cut unnecessary costs. Excellent service all around!
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Tammi M.
Mar 19, 2025
Great support
Great support! Always helpful and provided a quick resolution to my issue. Highly recommend !
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Alexis K.
Mar 12, 2025
They demonstrated efficiency and were…
They demonstrated efficiency and were incredibly helpful throughout the process.
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Kimberly F.
Feb 26, 2025
CallRail support is top notch!
CallRail support is top notch! 10/10 every time.
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Richard B.
Feb 21, 2025
CallRail wants to come up with a solution to any issue you are having.
The CallRail Team is totally committed to resolving issues. They gave me the advice to fix the problems on my side of the connection.
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Mustafa Y.
Feb 13, 2025
Awesome Software
We are very happy to use this software.
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Derrick D.
Dec 5, 2024
Stellar customer service experience
I was emailing Devon today and the service went above and beyond, even giving me full step by step instructions on how to fix an issue that was not even part of the help ticket he was originally working on for me. Stellar customer service!
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