CallRailReviews of callrail.com

Great customer service, easy to use interface, but there are a few things keeping it from being a 5 star. Minor technical changes on the way events are sent to Google Analytics caused me to lose call tracking with no notice.

Since it captures all phone calls (not just mobile click-to-call actions), CallRail helps us do a better job of capturing all of the critical conversion data in our campaigns.

We use CallRail daily. Easy to use and great to manage.

CallRail has some great features that make my marketing so much easier with quick texts and calls through the seamless operation between desktop and app. The reason I didn’t give it 5 stars is mostly because I need to be able to receive and send pictures and links. That is not possible at this time. I also don’t have unlimited texts, but they are relatively cheap. Just wish I could avoid giving out my private number for that. Adding something like google voice just seems redundant.

I’ve being using Callrail for several months now and it’s being invaluable capturing leads for my real estate business. I love the fact that I can concentrate on talking to customers instead of taking notes during the call by using the record function.

I am new to marketing and needed a system that would allow me to manage incoming calls and we found that in CallRail. We have a lot to learn and plan next on incorporating the call analytics to leverage our marketing campaigns.

When CallRail works properly, it is very helpful for tracking calls.

The features are excellent. The reason for a 4 star is having difficulty listening to calls through Chrome on a macbook. No help in fixing the issue, found I can use safari to hear the calls.