CalceusReviews of calceus.org

Do NOT order from this website. It's a scam. My item never came, bogus tracking number, and customer service, "Sandy," gave me the run around. I had to submit a dispute w/ my credit card company to get a refund.

Four days of my husband wearing the shoes, the insoles are falling apart. The "after sales representative" said we cannot return them because they have been worn out. In four days.

Buyer Beware. This is another Chinese scam company. What you receive is nothing like the products pictured. They probably use pictures from a legit site. When you go to return these crappy shoes, they want you to ship to China at your expense and it is VERY expensive to ship to China. Please stay away from this company.

Buyer beware! I wish I had read these reviews before I bought my slippers. After I received an email from "Sandy" stating that there would be a significant delay in receiving my order, I decided to cancel the order. This was not possible, "Sandy" said, as they had already shipped. Once I received them and realized that they were too large, I was informed that I had to send them back at my own expense. This cost me $21.25, as they had to be sent back to either Canada or China. I did not find out how much it would have been to send to China, and opted for Canada instead. I do a fair amount of online shopping and can state that this is the worst customer service I have ever experienced. Do not give this company your money....it will cost you more in time, money, and aggravation to deal with them. And by the way, the slippers arrive poorly packaged and bent out of shape.

Same thing others have said before. Ripoff Chinese company that if you try and let me say TRY to return they tell you to mail to China! Really, deceitful advertising with the site in English and no comments about returns go to China. I ordered my size and it is so small I can not insert my feet into the slipper. Their rating system and reviews are also bogus!! I left a review and it never appeared because it was not a 4 or 5. The entire site is a sham and Buyer beware and Pay Pal should refund my money eventually!

This could be the worst company to deal with. Ordered a pair of slip-on shoes size 10/12. My son who wears size eleven tried them on, it was to big for him! Spoke to Sandy for a return. Sends me some address in China. The post office cheapest way with tracking was $62.00. Which I would have to pay. The reason being from Sandy I should No my correct size. AVOID this Chines company, not worth the aggravation, plus the slide that’s suppose to make it tighter broke!

I purchased shoes that were totally the wrong size! I ordered this pair because I had purchased a pair that I was very satisfied with but NOT this time. I contacted Calceus shoes explained what happened sent pictures and returned the shoes (AT MY EXPENSE) UNFORTUNATELY this occurred at the beginning of the PANDEMIC JANUARY 2020 and I didn't know what to do and how to proceed. I was in limbo and did NOTHING but I have now emailed and RECEIVED NO RESPONSE! I STILL WANT MY SHOES!

This company has been deceitful from the start. Calceus' parent company is "Alcheap" and these were the cheapest, poorest quality sandals I've ever seen. Fell apart the first day! So here's how it went. I selected the sandals and placed the order. The next day I received a bogus shipping ticket indicating the sandals would be shipped from Maryland. Unbeknownst to me, the sandals were not even in the United States as they said. For 10 days there was no word until I received a shipping label that the sandals were on the way FROM CHINA. They used a false return address and even tell you not to return them to that address. The sandals arrived between 3-4 weeks and though skeptical I wore each pair (I bought two to save on shipping costs) once for a couple of hours at the most. They were both falling apart, insert pads just fell out and revealed the cheap rubberized grid underneath. Pure junk. I paid with PayPal thankfully. I contacted CALCEUS/Alcheap and their response was that I had to pay return shipping to China. That wasn't going to happen. I took a couple of photos and sent them to Alcheap. Their response? "YOU WORE THEM, SO YOU CAN'T RETURN THEM!" This was the Calceus.org scam all along. Buyers beware of this scam company and stay away! Fortunately, PayPal has a satisfaction guarantee and they will provide the refund.