CalceusReviews of calceus.org

O stars, really. My experience is the same as almost all the others here. I received a pair of poor quality, under-sized water shoes and have been unable to get information on how to return them. No reply to my emails, and the customer service phone number is not a real number. Obviously a scam.

No returns. Yes, they do accept returns under the condition that it is unworn, unwashed, and in original packaging. HOWEVER, they DO NOT provide return labels. If you are living outside Canada or China, the shipping fee will be much higher than your item cost. And they don't refund the original shipping cost, so either way, you are losing money. Their customer service actually tell me to give to someone else as a gift...

The men's sandals I ordered were flawed in so many ways. The velcro strap was too short for even my foot to be held in, the stitching was raw and the toe seem open. The chinese company refused to pay for the international shipping back and said I would also have to pay for the original shipping. They didn't seem to think those flaws a defect. They did offer a 20% refund ($10).

My story is like most others I have read. Long delivery time, only able to contact through email, (very slow), shoes arrived and I'm not satisfied with the fit or quality. Then I find out about the return shipping to Canada or China, which costs more than the shoes. What a rip off!!!

What a rip-off. Took over 2 weeks to get shoes since they ship the cheapest way possible. Shoes were sub-par in quality and arrived too late for what they were needed for. They claim to take returns within 30 days but neglect to tell you that you have to ship via USPS to Canada or China only. So return shipping is more expensive than the shoes. Stick with Zappos.

Their product is the absolute worst. Very cheaply made boots. Non existent customer service. Buy anywhere else! Would not refund my money due to their mistake.

This company has horrible customer service. It took two weeks for my shoes to come, right after ordering I went to change the size I got because I read they ran small. When I logged into my account page it said I ordered a different size which was actually the size I wanted. When the shoes came it was the original size that was too big. I told them I wanted to exchange them and they said I had to pay for the shipping. I went back and forth with them sending screen shots of my account page. The admitted they had an error on their end and the best they could do was 10% off, I didn't accept that because the shoes were too big and taking $5 offf wouldnt change it. They then offered 20% off which still leaves me with a pair of shoes that dont fit. I decided to return them and pay $30 in shipping. I ended up getting the same exact shoe off of Amazon for $30 less than Calceus sells them for and it was next day shipping. The shoes are great but I'd recommend getting them from someone else. Save yourself some money, get next day shipping and free retruns if they don't fit.

Beware. Shoes are of worst quality. Contacted them to return and they give you a Chinese address. DO NOT BUY