CalceusReviews of calceus.org

Horrible Customer Service. Shoes were poor quality so after seeking a return, customer service offered me a pathetic 10% of my money back, less shipping of course. After almost a month of complaining they upped it to 20% back. The best part is, when i opted to ship the item back and take a full refund, they said i missed my 30 day window! This company is criminal. I don't recommend and hope the evaporate soon.

Absolutely awful! I ordered a pair of slippers from Calceus as a Christmas gift for my mother. I paid £40 and was expecting a good quality pair of slippers. What I received was far from good quality and I have since seen the same pair of slippers listed in coupon and voucher websites for £9.99. I discussed this with Calceus who initially did not want to refund me but eventually when I quoted their actual refund policy they offered me a pathetic 10% and I had to cover the cost of shipping. Shipping to China or Canada is over £25. I asked if Calceus could organise a return postage label and they refused. This company is abhorrent and has caused me nothing but stress. I would advise everyone to avoid. Don’t spend a single penny here!

Ordered item from this company being as careful as I could to ensure item being sold in the UK. Website had UK address. Then I had to chase order to ensure I would have it before Christmas due to Post Office Strikes and courier lags. I have had a reply and the item is coming from China. 1) at this time of year I would not buy an item from abroad due to delivery worries. 2) I would not buy from China because of Human Rights crimes. I am very angry that these companies are cheating their way into orders and not allowing you an honest choice who you buy from. If I could give less than 1 star I would.

Zero zero zero. They sent the wrong item and I still had to pay $55 to return my $120 order. Do not buy from this place!

Would put 0 if I could. USPS, didn’t deliver my order. The only options calceus gave was was wait 1-3 months and STILL pay a $7 shipping fee or pay an additional 50% of the cost of my order AND the $7 shipping fee for immediate reshipment. What a scam!

Absolute rubbish... their website goes to great lengths to convince you this is a quality brand located in the UK, UK address, phone number etc. What they actually are is a cheap chinese company selling $1 shoes, from china. They will arrive with the well known brand "Fashion" on them. When you try to return them they will give you an address in Canada or China to return to. I'm going to have to go through my bank to get my money back it seems. Avoid this "brand" at all costs, one of the most dishonest transactions I've ever encountered.

Fake website, I contacted my credit card company and got a refund.

I received my shoes in the right size - but two left feet! After reading what is written here, no point in returning them or getting replacement. Luckily they are shoes for the garden and I can wear them just at home! Funny wearing a left shoe on my right foot!! If the owner of two right shoes wants to swap one for a left shoe, let me know!! LOL!!