CalceusReviews of calceus.org

Buyer BEWARE!!! Bought two pairs of water shoes for upcoming trip. We used THEIR size chart and the shoes that came were at least a full size and a half too big! Not to mention cheaply made and very uncomfortable. Upon request for return tag I was told they do not offer and they must be shipped back to either Canada or China, So... $$$ to return! Their website says 100% satisfaction guarantee and that is NOT the case at all. I am 100% Unsatisfied and wish I had red these other reviews for purchasing.

Shoe manufactured incorrectly with hardened glue stick through the shoe and stabbing my foot. They won't cover return fees, making it financially unreasonable to return shoe.

SCAM COMPANY Their website says returns/refunds are an option which I always check before I buy. But when I tried to ask to return they said I had to ship internationally to return! The cost of shipping shoes internationally is more than the cost of shoes. I reached out to customer service and they refused to work with me. I offered to pay a reasonable amount to shipping and just take a partial refund but they don’t care. DONT DO BUSINESS WITH THEM!!!

I really wish I had looked at these reviews before buying from Calceus. My experience is exactly as others describe. I thought I was buying from a UK based company and that they would be good quality slippers. Neither turn out to be true. To return them I have to spend a further £12.80 to send to Canada or China, with no guarantee that I will actually get a refund.

Like the majority of your respondents, I have been duped by this company. Allegedly selling from the UK they only accept returns to China or Canada. I contacted their customer service department concerning £40 slippers which didn’t fit. A reply suggested that I gave them to a friend! If I returned them, I had to pay return postage. I returned the slippers to Canada, which cost £14. A series of emails later says they can’t track them, so they can do nothing more. AVOID THIS COMPANY AT ALL COSTS.

Avoid this company. Never in my life have I experienced such poor quality footwear. I ordered the ankle high “snow boots”. They look great, but are very uncomfortable and poorly made. I pulled out the insert (which offered almost zero cushioning) to find the inner sole is made of cardboard. Unfortunately I can’t return them without paying half of the purchase price for mailing cost to Canada from the US. Guess I’m stuck with them, maybe as slippers, and if they last a month, I’ll be surprised.

AVIOD - Similar to the other feedback here this company is not reputable their products a low quality and they charge high prices. They also try and appear to be a uk company but when you ask for a refund the make it difficult, go against their refunds policy and also make you post back to China or Canada at your expense.

Thought I was ordering slippers from a UK site as nowhere in the website or delivery information states that these were coming from China. When contacted customer services they said they couldn't stop the order so no refund could be given. I feel cheated as would never have ordered slippers from the other side of the world as not Climate friendly. It remains to be seen what the quality is like as they haven't arrived yet after being ordered in mid- December.