CalceusWe started Calceus to offer an alternative: ridiculously high-quality products for men at honest prices that could handle our busy lives. Calceus makes it easy, fun and affordable for everyone to find shoes they love. We're driven by the belief that no matter what your journey is, having the right pair of shoes can make all the difference. Every day we work to ensure that you find the perfect pair of shoes.
Calceus (calceus.org) has 767 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Jose H.
Where is my sneakers
Response from CalceusFeb 21, 2020
Dear Sir / Madam, we apologize for the delay in your order. We have found that your order has been shipped. We will send you the latest shipping situation of the parcel via email. Still have any questions, please contact us without hesitation. Our email address is [email protected]. Thank you for your purchase.
customer
The pictures online are not a true representation of the product. Product took too long from the order date to arrival date.
Response from CalceusFeb 21, 2020
Dear sir/madam, We are sorry that you're not 100% satisfied with the items you received. According to the return policy, we gladly accept returns within 30 days of receipt for most items in new condition. Please send us a photo of the product you received to confirm that it does not match the picture. So that we can then correct it. Our email address is [email protected]. We apologize for the long time it took FedEx to deliver the package. We will inform FedEx of your feedback so that it can be optimized to better serve customers. Thank you for your support.
Lan N.
I ordered a pair of shoes and a jacket. Never know when they shipped, it just arrived after a few weeks. I order a large side jacket and the one they sent is 3xl, very big. I emailed them about that and they kept saying that 3xl is my L. It was a waste of time. The phone number and address in Canada is a show. Everything is in China.
Response from CalceusJan 17, 2020
Dear sir/madam, thank you for your review. We are sorry that our items do not fit. Our email address is [email protected]. You can contact us though email for return.
oscar F.
Hi I order jacket 11/24/19 I just see bad reviews has this wedside 😕😕 Still waiting for my item I hope get it before Christmas. 😥😥😥
Response from CalceusDec 11, 2019
Dear sir/madam, thank you so much for your order from Calceus first. We could not confirm your shipping address on USPS system ，because the USPS system shows that it is more than one. In order to avoid delivery failure, please supply your APT/MAILBOX number to us.
Mark B.
I ordered shoes 3 weeks ago,still haven't received them.Anxious for the product I see so many great reviews.Would like to receive my order before Christmas.
Response from CalceusDec 4, 2019
Dear Sir/Madam, your tracking number is 9261290988318631372585. We've checked your order's shipping information on the USPS website. It shows that the package has been delivered on 11/30/2019. Please kindly check it. If you did not receive it, please kindly call USPS to check where they left the parcel.
Ron V.
The epitome of cheap Chinese goods with poor customer service and the warranty policy you cannot trust.
Response from CalceusNov 26, 2019
Dear Sir/Madam, we appreciate your comments and sorry for the inconvenience caused. We have found that your purchased product has been returned and refunded to you.
Barry L.
I have no information about when my order (#20068623) will be shipped.
James F.
Tried to exchange my shoes the next size up. Sent a email in which I received a generic email back. It gave me the return address in Canada. Sent them back and the ups store needed a phone number or email address so they could call for a delivery. Sent another email asking for this info.and received the same generic email back. UPS called today the brought back my package. So I spent $35 on the shoes $25 to return them. I now have a $60 pair of shoes that dont fit. Beware
