Jardan
One of the product received was not…
One of the product received was not what was ordered. I'm very disappointed. Additionally, product was delivered later than promised. My experience with company was below expectation. I'd sent the company the picture of the wrong shoes I received. The response I got from the company was to "take another picture with a tracking number." Does that mean the company do not know or track its own product? That is not my job as the customer. My original review stands. I'll never buy or recommend this company or its product to nobody. It is a complete waste of money and time.
Response from CalceusFeb 19, 2020
Dear Sir / Madam, We have checked that your package was delivered within the expected date. We are sorry that we sent you the wrong product. Please put the shoes with the package, then take a picture( A picture we can see the tracking number clearly) to us. Our email address is [email protected]. According to the company's process, we need you to provide this picture to confirm that the product you received is wrong. We will deal with this issue asap after we receive your email. Thanks for your purchase.



