CalceusReviews of calceus.org

Response from CalceusMay 23, 2020

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will check with the courier company the current location of the package and the estimated delivery date. We will notify you by email when we receive the response. Our email address is [email protected]. Thanks for your understanding and support.

Response from CalceusMay 18, 2020

Dear Sir / Madam, Thank you for your review. We are sorry to keep you waiting for so long. We have tracked your package for you that the USPS official website has updated the estimated delivery time is May 19. We will send the number to him again by mail. Please check it. If you still have other problems, please contact us by mail. Our email address is [email protected]. Thank you for your purchase.

Response from CalceusMay 16, 2020

Dear Sir / Madam, Thank you for your review. We are sorry that our products did not satisfy you. We will strive to optimize our products to satisfy more customers. After we receive your package at our warehouse, we will refund your original payment account. Thank you for your purchase.

Response from CalceusMay 5, 2020

Dear Sir/Madam, thank you for your review. We are sorry for keeping you waiting for such a long time. We've tracked the package for you. Your package is in transit. We are very sorry that your order may be delayed by COVID-19. We have just been informed by USPS and FedEx that the shipment will be delayed for 5-10 working days. We always hope to bring the best experience to our customers, and we're doing everything we can to solve this problem. If you need further assistance, please don't hesitate to contact us at [email protected]. We appreciate your kind understanding and patience.

Response from CalceusMay 5, 2020

Dear Sir/Madam, thank you for your review. We are sorry for keeping you waiting for such a long time. We've tracked the package for you. Your package is in transit. We are very sorry that your order may be delayed by COVID-19. We have just been informed by USPS and FedEx that the shipment will be delayed for 5-10 working days. We always hope to bring the best experience to our customers, and we're doing everything we can to solve this problem. If you need further assistance, please don't hesitate to contact us at [email protected]. We appreciate your kind understanding and patience.

Response from CalceusApr 30, 2020

Dear Sir/Madam, thank you for your review. Your package has been delivered 7-8 business days later than usual because of COVID-19. We are sorry for keeping you waiting for such a long time. Thanks for your purchase.

Response from CalceusApr 6, 2020

Dear Sir / Madam, We found that you placed four orders on our website. All orders have been delivered. Which orders have you not received yet? Please email us the invoice number of your unreceived order. We will help you check the delivery of the package and reply to you via email. Our email address is [email protected]. thank you for your purchase.

Response from CalceusFeb 22, 2020

Dear Sir / Madam, we apologize for the delay in your order. We have found that your order has been shipped. We will send you the latest shipping situation of the parcel via email. Still have any questions, please contact us without hesitation. Our email address is [email protected]. Thank you for your purchase.