Online shopping from our fine selection of products for men, women, and kids
Cadeaume (cadeaume.com) has 56 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 40 reviews with 1 star · Clear filters
Winston G.
I ordered a pair of shoes 15 Jul 20 and the item still at the shipment location. I sent several emails to get a refund and no reply. I tried to use the chat but none answers the chat. DO NOT BUY FROM THIS SITE.
Christopher H.
Didn't have a good experience with this company. The shoes I ordered were fake, after asking for a refund I was told that I would have to pay $12 for a return shipping label which I didn't think was right then I was charged 20% for a restocking fee. I will never order from this company again.
Michael K.
Selling very convincing fake items. Slow communication and still no confirmation of any return label. Only ever pay with a Credit Card so you have safety for a chargeback
Meagan C.
Bought a pair of nikes they are fake. $150. Trying to return had to email 5 times. They sent me an invoice for $12 telling me I must pay for a return label to return them. It’s very hard to trust a seller asking me for money on a pair of fake shoes. Not sure what to do at this point but very disappointed.
Response from CadeaumeAug 4, 2020
Hey Meagan, I am so sorry to hear that you have had such a poor experience, please send us your order number and your issue to : "[email protected] " Our customer support going to help you to solve any issues . Customer satisfaction is always a number one priority for us. Thanks
Talia C.
I ordered a pair of trainers in June and was eventually told to arrange delivery in July. Only to discover they had been returned to sender. I contacted cadeaume and their reply was they can not do anything as the item had been delivered. However I had Royal Mail evidence to say the item has been return to them. They are now ignoring my emails and am £140 down . It is disgusting! Do not order ! SCAM
Response from CadeaumeAug 4, 2020
Hey Talia Chibbaro, Thank you for providing us this feedback. Please send your issue to" [email protected]" ASAP ,In order to help you . We sincerely apologize for the inconvenience this has caused Thanks
Tucker T.
Site is an absolute scam. I ordered shoes over 3 months ago and they have not arrived. I emailed the site and requested an explanation over 2 months ago and the response was in broken english and basically blamed Covid for the delay. After waiting for another 2 months, I tried to email them again. After finishing the email, I was notified that it could not be sent because a virus was detected or the user had me blocked. DO NOT USE THIS SITE! IT IS A SCAM!
Response from CadeaumeJul 24, 2020
Hey Tucker, I am so sorry to hear that you have had such a poor experience, We are marketplace website and any one can sell and buy through our website we can help you if you having issues with the sellers , Please send your order number to [email protected] ASAP our customer services going to refund even if the seller already shipped your order according to our money back guarantee policy , I appreciate you letting me know about your negative experience. We strive to ensure every customer is satisfied with our business, and I apologize for any way in which we may have inconvenienced you. Let me know if you have any more questions, comments, or concerns. Best,
Ian D.
My order took 3 weeks to come and the nike tn1 I ordered came in the wrong size and they are fakes
Response from CadeaumeJul 24, 2020
Hey Ian , I’m sorry to hear about your bad experience.please accept our apology our website is a marketplace website we cant guarantee that the seller going to send you the perfect product , but we can guarantee that if you don`t like the product you can return it and get your money back , Please send return request ASAP , Thanks
Darren
Do not use this company . It’s a fraud company stay away . Had to contact my credit card company to get my money back . My address has been changed and sent to another city the other side of my country . I am now in contact with the police. I have just contacted you again as you have just replied to my review. Everybody please stay away from this site . I have been in touch with Nike and sent the fake trainers to them and your details
Response from CadeaumeAug 4, 2020
Hey Darren , Our customer support helped you to solve your issue ? Please let us know in order to help you ASAP. Thanks
