Caccia Home ServicesLooking for a quality plumbing or electrical contractor in the Burlingame area? Call James Caccia Plumbing Inc now at (650) 342-5363.
Caccia Home Services (cacciaplumbing.com) has 100 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Showing 93 reviews with 5 stars · Clear filters
Gerry
This family owned company is absolutely fantastic.
Response from Caccia Home ServicesFeb 13, 2026
We are honored — thank you. As a family-owned company, we take great pride in the work we do and the relationships we build with our customers. We’re grateful for your support of Caccia Home Services and are always here whenever you need us again.
Kim
Couple of issues over the past few months. New hot water heater first, and super-old galvanized metal pipes caused a flow issue. Then a stopped-up toilet -- plastic item got flushed and then wouldn't move up or down through pipes. Each time the people who came out (George, Joseph, Ruben) went over all options/costs (old pipes/toilets added to the problems), answered all questions thoroughly, giving good explanations if I didn't understand something - and everything got fixed. At no point was there an attitude of "oh well, you've got old pipes so that's just the way it goes." Yes, the cost is a little more but the quality of service and commitment to ongoing good customer relations is worth it.
Response from Caccia Home ServicesFeb 13, 2026
You’ve captured exactly what we hope every customer feels — that we’re committed to solving the problem, not just explaining it away. Older systems can absolutely create layered issues, and we’re glad George, Joseph, and Ruben took the time to walk you through the options, explain the costs clearly, and answer every question thoroughly. No one should feel dismissed because of aging plumbing. The goal is always to provide solutions and help you make informed decisions. We also appreciate your candid note about pricing. We work hard to deliver long-term value through quality workmanship, experienced technicians, and strong customer relationships. Hearing that you believe the service is worth it means a great deal. Thank you for continuing to trust Caccia Home Services. We’re here whenever you need us.
Alex
Very good services. Thanks
Response from Caccia Home ServicesFeb 13, 2026
We appreciate you taking a moment to share that — thank you. Providing very good service every time is what we aim for, and we’re glad that was your experience. Caccia Home Services is always here whenever you need us again.
Ronald
Your customer service is outstanding. When I called your representative was courteous and after talking to me and finding out my problem and where I lived told me someone would be there within an hour. When your plumber arrived I told him what I needed and with in an hour he was finished. He left no mess. I had called two other Plumbers before I called you guys and both couldn't get out to my house for at least a week. I thought the price was reasonable because I had spent both of my days off trying to fix it before my wife told me to call a professional.
Response from Caccia Home ServicesFeb 13, 2026
This is exactly the kind of situation we train for — when something needs attention now, not next week. We’re glad our office team was able to respond quickly and get someone to you within the hour. It’s great to hear the technician handled everything efficiently, left the area clean, and got you back to normal without delay. We know how frustrating it can be to spend your days off trying to fix something, only to realize it’s time to call in a professional. We’re glad we could step in and take that off your plate. Thank you for recognizing the value in the service and for choosing Caccia Home Services. We’re always here when you need us.
Nina
Prompt and profesional!
Response from Caccia Home ServicesFeb 13, 2026
Prompt and professional — that’s exactly what we aim to deliver every time. Thank you for choosing Caccia Home Services and for taking a moment to share your experience. We’re always here whenever you need us again.
Joe
Very Professional Company. Great workers. Very respectful & honest.
Response from Caccia Home ServicesFeb 13, 2026
Being called trustworthy means everything to us — thank you. We’re proud of our team for showing up professional, respectful, and honest on every job. That’s the standard we hold ourselves to. We truly appreciate your confidence in Caccia Home Services and are always here whenever you need us again.
Debra
Always great as usual
Response from Caccia Home ServicesFeb 13, 2026
That consistency is exactly what we strive for — thank you. Hearing “always great” tells us we’re doing our job right. We truly appreciate your continued trust in Caccia Home Services and are always here whenever you need us.
Chris
Caccia plumbing are the only plumbers I will let work on the plumbing in my house. they've been doing work for me for 20 years. I once made a mistake of hiring another plumber ( not caccia) . and it was a mistake because I had to have Caccia come back and fix what the other plumber had done wrong.
Response from Caccia Home ServicesFeb 13, 2026
Twenty years of trust — that truly means a lot to us. Thank you for continuing to choose Caccia Home Services all these years. We’re glad we could step in and make things right when you needed us. Fixing issues properly the first time is always our goal, and we take pride in delivering workmanship you can feel confident about. Your loyalty and confidence in our team mean everything. We’re always here whenever you need us.