Chris D.
D&W and Family Fare Not Honoring BuzzRx Discount
Yesterday BuzzRx's Shingrix price at D&W and Family Fare was $180. I went to D&W within 1/2 hour of checking price and had a screenshot to show pharmacist. He informed me the price was $208. I argued that in the past I've used other phamacies and, if their price is higher than the discount card's from GoodRx or WellRx, they give me the full discount. I also told him for a month Shingrix at D&W has been $180 on BuzzRx (NOTE: At 7 AM today, it's still $180). He refused, stating the discount card's price I was given is simply an estimate. I went to Family Fare who also refused to give me the full BuzzRx discount charging me $196.47. Family Fare's BuzzRx price is also still $180.00 I have never before had a pharmacist tell me Rx discount cards are only an estimate of the cost. 11/15/2024: Thank you, BuzzRx for looking into this!
Response from BuzzRxNov 14, 2024
Thank you for your patience while we researched this issue. We contacted the pharmacy and unfortunately, the wholesale price of the vaccine changed, which influenced our discounted price. We apologize that our website did not reflect this change in real-time, however, we are working to align this particular drug to make sure the customer experience is in tune with any changes that may occur in the future. Thank you for helping us improve; we hope that we can continue helping you save on your medications.