Virginijus G.
Bully Beds Europe: genuinely good foam, disappointing odour-protection claim
I purchased an Original Bully Bed in August 2026. The foam is genuinely good and supportive. Unfortunately, the waterproof inner liner was advertised as keeping out dog smell 100%, but I discovered a noticeable dog odour in the foam underneath it. My dog does not urinate on the bed, and I wash both covers weekly. After almost a month of correspondence, the company explained that odours can penetrate the liner. This is quite different from the original advertising claim. I requested a partial price reduction because I wanted to keep the otherwise good bed. The company refused and offered only replacement covers, which would not remove the odour already in the foam, or a return at my own expense. I appreciate the quality of the foam, but I am disappointed by the difference between the advertised claim and my experience, as well as the way Bully Beds handled my complaint.



