bullstrap.coReviews of bullstrap.co

Don’t buy when in Europe. You pay a crazy amount of taxes and delivery cost. They don’t say anything about this. I payed a total amount of 55 euro just for taxes and delivery. It’s crazy.

Horrible customer service, stay away from this horrible company. Never going to buy anything from them. TERRIBLE

Ordered a case one month ago, never arrived. I've exchanged tons of emails with customer service which is useless. I don't recommend, specially for premium case at an expensive price.

I have ordered from this company last year for our iPhone 16's and tried again this year for our iPhone 17's. I get the pro max and my spouse gets one of the smaller phones (16 pro; the 17 air). BOTH times, they have had major supply chain / supply management issues. Both times, they held the part of the order that WAS available till the second half of the order was available --- but, then the first item that was available was no longer available... Seriously... what in the hell? Clearly lots of issues in getting what you ordered here.

I purchased an Apple Watch leather strap to replace the one that came with my watch. Granted, it was final sale and a good price, which is what enticed me to order it and see if I like their products, which appear beautiful on their website, if on the pricier side. All I can say is that I am glad the lesson learned did not cost me a ton of money! I wore my watch with the new strap for one day, removed it at night, and when I tried to put it on the next morning it literally tore at the connection point rendering it completely useless!! I stared at it in disbelief, annoyance, and frankly amusement, that such a highly touted item was so flimsy. I have items I have purchased from Amazon and Temu that have lasted WAY longer than a Bullstrap watch band.

@Bullstrapco buyer beware - product disintegrates and they don’t respond to warranty claims. Horrible customer service. Go to a reputable company that has the decency, courtesy, and respect to email you back. Phone cover is horrible!

Terrible. Customer service is unreceptive to requests to change/cancel orders. They'll gladly waste your time and money to exchange items in an untimely manner, even when you reach out within minutes after the fact. I reached out to them when I realized I ordered the incorrect case for AirPods, and they somehow could not change/cancel it even though I reached out less than 20 minutes as I placed the order. They basically told me to buzz off and go exchange it, so I did, having to pay not just shipping out on my end out of my dime once it arrives, but they also charge $8 to ship a dinky case. Ridiculous. This is all a massive inconvenience and I highly suggest avoiding this company. It's been two weeks, and I probably would've been better off just going to Amazon to spend less money and time to get a case shipped to me.

Terrible product and customer service. It's plastic, and when damaged they will not refund or replace without paying an exorbinant shipping fee.