Vanny
I ordered an FI Exhaust through…
I ordered an FI Exhaust through Bulletproof Automotive after speaking with Chris, who was initially helpful and responsive. Once I paid in full, communication completely fell apart. I later learned my exhaust wasn't even ordered until a week after payment, despite being told it had already shipped. When I followed up, I was met with unprofessional and dismissive responses; including a surprise $250 upcharge that was never explained or acknowledged. On top of that, I was quoted $585 for installation after being told I'd receive a discount, which clearly wasn't the case. In the end, I went to a local tuning shop that installed it for half the price and had me in and out right away. Overall, there were no apologies, no accountability, and no effort to make things right. Bulletproof Automotive seems to prioritize big-name or SEMA clients over regular enthusiasts. I learned my lesson; I won't be doing business with them again.