Buffalo Wild Wings is an American casual dining restaurant and sports bar franchise in the United States, Canada, India, Mexico, Oman, Panama, Philippines, Saudi Arabia, United Arab Emirates & Vietnam, specialising in Buffalo wings & sauces.
Buffalo Wild Wings (buffalowildwings.com) has 559 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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MITCHELL S.
Horrible experience. I ordered 12 wings. i expressly asked that they be well done and crispy. When I got home and opened the container the wings were soft and almost flesh like. It was to far to go back and even then I wouldn't trust them anyway.
Tracy W.
1/31/25 13749 Metcalf Ave, Overland Park, KS: I ordered 10 traditional wings (salt and vinegar). I received 9 drummets and 1 flat. I spoke with Jordan who identified himself as the Manager. Jordan stated,"that happens sometimes when you grab a bag that's empty." But you have to specify on the DD app if you want all drums or flats. I told him that since I didn't designate, how did I end up with all drums. Jordan legitimately didn't have an answer. He hung up when I told him we (my company) will be canceling a big order for Super Bowl Sunday!
Israel
We order some meals with buffalo wings,they gave us 1 season pack for each meal and we could not get no more. If i could give you a zero star I would. [Be blessed and a blessing.]. Will not eat there food again. You have bad reviews anyway. Did not look at the reviews before ordering. That is on me.
Lisa B.
These were some of the worse wings I’ve ever eaten. Wings were extremely overcooked. The meat was so hard and crunchy that I couldn’t even eat it. Had I not been a guest of my daughter and son in law I wouldn’t have asked to send my food back. They were extremely busy so maybe that contributed but there’s still no excuse.
Bruce
Wait an hr for cold food…fries were cold, and tenders were cold. Didn’t send tender sauce!!! Why should I pay for cold food n have to microwave food. Several times we had poor service here!!! Stay away if ur having wings delivered. 75 dollars for cold food! Lafayette Indiana creasy road location is horrible!!!!!
Zep H.
The person who took the order was nice and the bar tender definitely had good customer service. Once we ordered our food the cashier said he would have a person bring our food to the bar. We paid for our food at 943pm go to the bar and ordered a drink, I finish my drink realize our food hadn't arrived so we went back to the front where you order and some worker that was cleaning stops cleaning act like he wants to help us but as soon as we tell him we have been waiting for 40 minutes for our food he got upset and told us it hadn't been 40 minutes and we argued for a short period which we shouldn't be arguing with workers when point out a fact that the service is wrong. The person who stopped cleaning to come give us an attitude totally ignored another customer who was there to pick up his food.
Terry A.
People were the rudest people I’ve ever met. I feel like I totally got disrespected and treated like a piece of garbage TORY was our waiter in the whole staff was disrespectful and the food was terrible and small. We literally ate wings that were way too hot without no beer or water or drink just staring at this guy while he laughed at us, I’ll never come here again.
Tony K.
Bartender needs to know how to make a drink the same every time for $9.00 a drink. Waitress needs to be way better.told manager he did nothing so on that note thanks Buffalo Wild Wings you just lost three good customers
