Greg S.
Poor Management.
Independence Kentucky is mismanaged.
Buffalo Wild Wings is an American casual dining restaurant and sports bar franchise in the United States, Canada, India, Mexico, Oman, Panama, Philippines, Saudi Arabia, United Arab Emirates & Vietnam, specialising in Buffalo wings & sauces.
Buffalo Wild Wings (buffalowildwings.com) has 559 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Greg S.
Independence Kentucky is mismanaged.
Benjamin M.
This has been the absolute worst experience at a restaurant ever. We waited 30 minutes for a lemonade and a beer (which they forgot about.) And while we waited on this, I watched two different people send back their food because it was cold. People have been here waiting for 45 minutes to pick up an order. The service is terrible, I cant believe this place....
Consumer
We ordered through the phone. Cannot believe what we had ordered 2 family bundles of 15 bone-in, and 15 boneless and fries. We received 30 boneless in each, two dipping sauces, everything was cold. The wings were tough and not what flavor we had ordered. This is a bunch of bull. No more for our family and friends. We are done with them.
Olivia B.
this was the worst experience my family and i have EVER experienced at a bdubs. our server Lexus was God awful, not once did she check on us. our food was cold, she didn’t ask if we wanted carrots with our wings, our orders were wrong, we got our fries late and they were cold. And my boneless wings had bones in them. we got sat in the corner as our server Lexus by passed us multiple times before asking for our order. The restaurant allowed people who were waiting to be seated stand over us WITHOUT mask while we tried to eat our cold wrong food.
Dennis M.
I live in eau Claire wi. We ordered for delivery. Said it would take 45 minutes as they were busy. Got a text from delivery guy stating he was yet to be informed it was ready for delivery. Delivery guy went in order was done but wasn't notified when delivered it was cold and some of the order wasn't there. It took two hours of lies from the manager telling us it was done and being delivered I called back one more time to bww and the manager hung up on me. I called corporate spent 1/2 on phone was told I would be called back also told him I wanted my money back. Haven't heard nothing three weeks. This place sucks and the management sucks. I will never go or order from this place again no matter where it is. Corporate makes a lot of money selling crap.
Kayla P.
This is the absolute worst experience I've ever had at a restaurant. I work in a restaurant myself and I understand things happen and orders get messed up in the kitchen gets backed up but management was terrible about fixing the issue and the lady who took our order was the rudest person I think I've ever met. Not to mention she didn't even have a bra on at work!! Real professional!!!! The food was trash, my husband said sandwich tasted like someone's titties out of brightwood. F****** sick!!! but thanks for my 3000 reward points in a free meal tonight my family appreciate it that... Sad part is we've been drinking in the s*** still was f****** nasty!!!! I would choose anywhere but here!!!! McDonald's Texas tavern etc over this s***be
Teracina O.
They completely forgot a 20 piece wing order and didn't offer a free side and/or coupon.
Crystal J.
Here in Indianapolis Indiana i like to go on Tuesdays for the special and i like my wings well done. Its not a lot to ask for your food to be made the way you like it. Especially if you're paying for it. Well i was told that the request was not possible and they don't do that on Tuesdays! Why!!!!???? I was very disappointed and will never go back. Periodt!!! Their wings are never done enough for me so that's why i get them that way. Do better.