bubblerun.comReviews of bubblerun.com

SCAM!!!!!!!!! Signed up in 2023 for the event in Virginia Beach. 3 weeks before the event they canceled it. I've emailed and messaged and never gotten a response. Their email doesn't even work anymore. Nothing but a scam

Don't waste your time and money! My first time was a blast! My second time, they canceled on us. No refund, no communication. I've tried their customer service. No F'ing reply! So irritated. I will Never Ever recommend this as I did in the past. Unbelievable!!!!

Event was scheduled in February but changed to the end of June. In Las Vegas temps will be over 100 degrees then. They have a no refund policy. There is no contact telephone number and they do not respond to emails. They advertise registration is free but then charge a processing fee. Overall it feels like a scam.

Can I give zero stars? Super disappointed that bubble run and activedotcom are scamming people while advertising that it is a charity supporting childhood cancer research! Hilo, Hawaii event today was cancelled with no notification and they don't allow refunds! I bought tickets and the refund insurance for $78.84.

I wished I knew that this was a scam. I wished I had researched it before purchasing it. But everyone here is saying the same thing that happened to me. I paid for the event and they cancelled it 2 weeks before it was supposed to happen. They never contacted me about a new event. It’s been over a year and nothing. But guess what? They’ll immediately send the contract to a credit card company if you dispute the charge since a service was never provided. But they’ll ignore you if you contact them directly. They refuse to refund you money when they don’t hold the event or notify you about it. Never sign up for this. Clearly they scam people all the time based on the other reviews.

My wife and I paid for a bubble run last December anmd it was “postponed” but there we were never given a new date. I’ve spent the last year trying to find out how to get a refund with no success. I will never give this company any of my money again.

I purchased Run for 7 in May and the event was canceled and rescheduled for tomorrow. I paid $25 for them to fed ex me the race packets and as of tonight nothing. I made 7 total attempts to reach them to see what happened to my packet via email on their customer service form on their website, on Instagram, On FB, on messenger and on their official website. You would think we would get some kind of response but nothing. I even contacted the Pomona Fair Grounds to ask for a contact number or if they could reach them for me and have them call me. I was told to use the customer service form. I had a "word" with them too as I told them I did do that and Fairgrounds is redirecting me back to something that I did and did not work? Finally I got a response from Bubble run email tonight stating they have no idea what happened to my packet. They will waive the $5 fee for pick up and will give me $25 in merchandise credit. Ok...but who will pay for the inconvenience of having to wait in long lines to pick up on race day? That was the reason I paid extra! Would I recc this company? NO! Poor communication. Lacks professionalism. Don't let people use messenger if you don't have anyone even attending to it. I feel the same as most reviewers on this page..they want your money. As leader in a scout organization, I would not recc this to any of them.

I still have not gotten a credit or a refund from the event that was canceled in Irvine 2023. We contacted them many times to get a credit for 2024. NOTHING