Bachana M.
I made a mistake of funding my account…
I made a mistake of funding my account with an amount below the specified amount I submitted in my invoice which caused delay but all was sorted out later on. All thanks to the instruction of the live chat agent.
Response from Bitci Stack AssetMay 12, 2026
Hello Bachana, Thank you for sharing your experience. We’re pleased to hear that, despite the initial funding discrepancy, the matter was resolved successfully with the assistance of our live support team. We understand how important clear guidance and responsive communication are when handling account transactions, which is why our team works to provide timely support whenever assistance is needed. It’s encouraging to know that the instructions provided helped make the process smoother and brought the issue to a successful resolution. Feedback like yours helps reinforce the importance of reliable customer support and transparent communication throughout the user experience. We truly appreciate your patience, trust, and continued support.



