Jack S.
From the first call to the final…
From the first call to the final installation, the process was smooth.

At Browns Heating & Cooling, we’re proud to provide comprehensive heating and air conditioning services throughout Chicago and the surrounding areas. Since 2016, we’ve been offering flat-rate, no-haggle pricing for exceptional work in Cook County. All of our results come with a complete customer satisfaction guarantee. We want to build an ongoing relationship with our clients, leaving them feeling satisfied and knowing they’ve been taken care of by the best. Our technicians are EPA-certified and factory-trained, and we keep them current with new heating and cooling technologies. With our experience, we can serve both residential and commercial customers. Our team can service all makes and models as well.
Browns Heating & Cooling (brownshvac.net) has 2 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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2 approved reviews, newest moderated first
Jack S.
From the first call to the final installation, the process was smooth.
Lindsay
We had Brown’s install a new water heater on 12/13/25, and discovered a leak on 12/14/25 due to faulty installation. The water damage has resulted in half of our kitchen being ripped out. Our home is unlivable. Of course the installation issue is a problem, but what I’ve been most disappointed by is their lack of responsiveness in getting the leak fixed and getting the insurance process moving so the restoration work can begin. Their voicemail is full and they are not responsive over text. They also didn’t help with getting someone out to fix the leak because it was Sunday and their office is closed on Sunday. This is not acceptable for emergencies - they need to have someone on call. This company needs to get it together.