Bronson Vitamins Reviews | Read Customer Reviews of bronsonvitamins.com

Bronson VitaminsReviews of bronsonvitamins.com

4.32,106 reviews
Personal Care
70 Commerce Drive, Hauppauge, New York

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Bronson Vitamins

About Bronson Vitamins

Since 1960, Bronson has been providing families with the highest quality products and finest customer service available. This 60 year heritage speaks for itself. But with so many online vitamin stores, why should you purchase supplements from Bronson? In short, our company is time proven, offering the purest, high quality vitamins backed by science. Trust Bronson to provide the very best natural health products for you and your family.With over 450 supplement choices, chances are Bronson has the perfect natural health item for you and your family. The Bronson line provides an array of products, including: single vitamin and mineral products; multi-ingredient formulas; targeted, condition-specific supplements; products that utilize clinically-proven ingredients; and select pharmacist’s choice and vegetarian products, just to name a few. With so many available supplements and continual, ongoing new product development, select Bronson as your preferred vitamin brand.Bronson products are recommended by over 25,000 health professionals worldwide! Our products have been consistently recommended by the foremost nutritional scientists like Nobel Prize winner, Linus Pauling; Pantothenic Acid pioneer, Dr. Roger Williams; healthy aging and skincare specialist, Dr. Nicholas Perricone, and many other notable experts.

Bronson Vitamins (bronsonvitamins.com) has 2,106 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: bronsonvitamins.com
Website: bronsonvitamins.com
Category: Personal Care
Location: Hauppauge, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 71% of reviews.
Latest: Most recent review: March 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Bronson Vitamins reviews

Showing 221 reviews with 1 star · Clear filters

Guest
May 14, 2020
Lack of clarity
The order has not arrived. You gave us the impression we were ordering from your UK website but after some time had passed we learnt the order was being shipped from the USA. This should have been made clear.
Response from Bronson VitaminsMay 15, 2020
Dear Valued Customer, Thank you for taking the time to give us feedback! We are extremely sorry it was not clear on our website, the order would be shipping from the United States. We have updated the website with a note showing we ship the products from New York. We are shipping with DHL as much as possible and this does provide tracking information for the shipments. Due to the pandemic, we have had a higher-order volume then usually which created a delay with the shipping. We did add a notice on the website at the time you placed the order, stating the shipments were delayed by 5-7 business days, We are sorry if you did not realize this at the time the order was placed, please allow 3-5 weeks for the order to arrive. Please let us know if you need further assistance with this order. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Bronson Customer Service
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JAM
May 13, 2020
My product has never arrived
My product has never arrived
Response from Bronson VitaminsMay 14, 2020
Dear Jennifer, Thank you for taking the time to give us feedback. We can certainly understand why you are frustrated with receiving your order. We do apologize for the delay in responding to your inquiries and shipping the order, the orders have been delayed by about 5 to 10 business days and it usually takes 14-21 business days for the orders to arrive during normal circumstances. The packages do ship from the United States and have to go through customs. Unfortunately, we were unable to provide tracking on this order due to changes in procedure with shipping during the pandemic. We can confirm your order shipped out on April 21st, 2020. It will take at least another week for the order to arrive. If you have not received the order within the estimated time please contact us for further assistance. For more immediate assistance you can call our international number 801-443-3005 during normal business hours. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service
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Prof Peter M.
May 11, 2020
Very poor service. The item has not arrived yet.
The item has not arrived yet. I informed you of this yesterday, but you have not responded.
Response from Bronson VitaminsMay 14, 2020
Dear Prof Peter McClintock, Thank you for taking the time to give us feedback! We can certainly understand why you are frustrated with receiving your order. We do apologize for the delay in responding to your inquiries and shipping the order, the orders have been delayed by about 5 to 10 business days and it usually takes 14-21 business days for the orders to arrive during normal circumstances. We can confirm your order shipped out on April 27, 2020. It will take at least another week for the order to arrive. If you have not received the order within the estimated time please contact us for further assistance. For more immediate assistance you can call our international number 801-443-3005 during normal business hours. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service
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Aaron F.
May 11, 2020
I haven’t got them yet
I haven’t got them yet
Response from Bronson VitaminsMay 14, 2020
Dear Aaron, Thank you for taking the time to give us feedback! We can certainly understand why you are frustrated with receiving your order. We do apologize for the delay in responding to your inquiries and shipping the order, the orders have been delayed by about 5 to 10 business days and it usually takes 14-21 business days for the orders to arrive during normal circumstances. We can confirm your order shipped out on April 27, 2020. It will take at least another week for the order to arrive. If you have not received the order within the estimated time please contact us for further assistance. For more immediate assistance you can call our international number 801-443-3005 during normal business hours. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service
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Arnold
May 10, 2020
I'm still waiting for my order
I'm still waiting for my order. It has been over two weeks now. No news whatsoever. I contacted the customer service, they don't even bother to reply. I'll definitely escalate this further.
Response from Bronson VitaminsMay 13, 2020
Dear Arnold, Thank you for taking the time to give us feedback! We are sorry for the frustration in receiving your order. We can confirm the order was shipped the first business day after it was placed, which was April 25th 2020. It can take 14-21 business days for your package to arrive since it has to go through customs. Our shipments have also been delayed due to changes in protocol and procedure during the pandemic. Please contact us if you do not receive the package within 4 to 5 Weeks. We have searched our emails for correspondence from you but we could not find any emails with your information. Please confirm you have the correct email address for us. It is [email protected]. For more immediate assistance you can call our international number 1-801-443-3005 during normal business hours. Monday through Friday from 9:00 am to 8: 00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Care
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Dan
May 9, 2020
Disappointed
Nothing on the site made it obvious when I purchased the vitamins, that it was not in the UK (where I am based) Only when paying was it mentioned, but I thought why not, I will purchase it anyway as indicated a fast delivery. A couple months later, they still have not arrived. It seems they are held in customs and I have to pay extra (approx half the initial purchase) to get them released. So, initial purchase, plus p&p, plus customs equals a heck of a lot of money. I have since purchased the same items for a quarter of the price.
Response from Bronson VitaminsMay 11, 2020
Dear Dan, Thank you for taking the time to give us feedback. Unfortunately, duties, tariffs, brokerage fees and local taxes, they cannot be anticipated or estimated and this is why they are not included with the International shipping cost calculated at the time of checkout. We do not benefit from these taxes they are collected for your local government. We do appreciate you as a customer and want to ensure you are satisfied with your purchase. If you ever have any questions or need further assistance please do not hesitate to reach out. We are here to support your health and wellness intentions today, tomorrow and beyond. You can call us at 801-443-3005 or email [email protected] for assistance during normal business hours. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service
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Caleb
May 8, 2020
No delivery of order
One month has passed since I made the purchase. I have not received my purchase.
Response from Bronson VitaminsMay 11, 2020
Dear Caleb, Thank you for taking the time to give us feedback! We are sorry for the frustration in receiving your order. We can confirm the order shipped on April 14th 2020. It can take 14-21 business days for your package to arrive since it has to go through customs. Our shipments have also been delayed due to changes in protocol and procedure during the pandemic. Please contact us if you do not receive the package within 7 business days and we can assist you further. At Bronson Laboratories, we take customer service seriously and are ready to answer your questions. With a nearly 60-year legacy of providing vitamins and supplements backed by science, Bronson Laboratories is here to support your health and wellness intentions today, tomorrow, and beyond. If you need additional assistance or more information, please send an email to Customer Care at [email protected] or call our international number 1-801-443-3005 during normal business hours. Monday through Friday from 9:00 am to 8: 00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Care
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Maria
May 8, 2020
Haven't received my purchase
Haven't received my purchase
Response from Bronson VitaminsMay 11, 2020
Dear Maria, Thank you for taking the time to give us feedback! We are sorry for the frustration in receiving your order. We can confirm the order was shipped the first business day after it was placed, which was April 23rd 2020. It can take 14-21 business days for your package to arrive since it has to go through customs. Our shipments have also been delayed due to changes in protocol and procedure during the pandemic. Please contact us if you do not receive the package within 4 to 5 Weeks. At Bronson Laboratories, we take customer service seriously and are ready to answer your questions. With a nearly 60-year legacy of providing vitamins and supplements backed by science, Bronson Laboratories is here to support your health and wellness intentions today, tomorrow, and beyond. If you need additional assistance or more information, please send an email to Customer Care at [email protected] or call our international number 1-801-443-3005 during normal business hours. Monday through Friday from 9:00 am to 8: 00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Care
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