Leisa T.
Wrong Products Received. Customer Service won’t answer my emails
I received the wrong products and have been emailing to get the problem rectified. Unfortunately no one has bothered to reply. I live in New Zealand so I can’t ring the 1800 number
Response from Bronson VitaminsJun 16, 2020
Hello Leisa, Thank you for taking the time to give us feedback! We are sorry for the delay in an email response. We do answer the emails in the order they are received and we have hundreds of emails a day so it can take us time to respond to your inquires via email. We are sorry you received the wrong item. We would like you to keep the 2 bottles of Therapeutic Formula without iron at no charge and we will ship the correct item 928 x 2 Boswellin 60 CT. as soon as possible for no extra charge. Please let us know if there is more we can do to correct this matter for you. You can email customer service at [email protected] or call our international number 1-801-443-3005 during normal business hours. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service




