Bronson VitaminsReviews of bronsonvitamins.com

They sent me expired vitamins, offered a refund and the refund was only 25% of the cost of the vitamins.

Hola buenas tardes les he enviado varios correos por diferentes cuentas, les he marcado por teléfono y por ningún medio he tenido respuesta a mi solicitud. Nos es posible que ante solicitudes ustedes no atiendan pero para compras y cobro sean extremadamente rápidos. A continuación les envío mi solicitd Hola buenos días. Realice una compra con ustedes. El número de pedido es GE984106614US, ya se encuentra en la Ciudad de México. La compañía de mensajería me informa que está detenido en aduana y que debo de presentar un permiso sanitario. Las políticas de regulación sanitaria del país no me permiten ingresar sus productos libremente, el trámite de permisos toma unos tres meses aproximadamente y un costo de mas de mil dólares. Por lo que solicito a ustedes acepten la solicitud de devolución de mi compra y se me reembolse el total del pago realizado. La compañía de mensajería me informa que puede devolver el paquete a ustedes sin cargo alguno. Solicito a ustedes su comprensión y apoyo para realizar esta devolución por estar fuera de mi alcance todo trámite para adquirirlos. Quedo en espera de su respuesta para solicitar a la compañía de mensajería realice el reenvío del paquete. Atentamente Alicia Rendon Mora

I have repeatedly tried to call the Customer Service Department (during their normal business hours), and each time I have gotten a message indicating “they were closed.” I have even been # 1 in the que (waiting to speak to someone) and gotten a message telling me “they were closed.”. I actually spoke to someone in Customer Service (Emily) - she disconnected me. I’ve repeatedly have tried to navigate to the Bronson Vitamins website - I keep getting an error message, and I can’t view the site. I was finally able to place an order (with Shawn) - via a callback. I believe that the Customer Service at Bronson Vitamins is terrible.

My name is Daniel Navarro and Since October 21st, more than a month ago, I made a purchase and didn´t receive it yet. I see the same status and no progress on the delivery of the Order #3000410083. I’m still waiting for the package. Website Order Number: 3000410083 Item Fulfillment Number: IF2232400 Shipped on: 10/21/2020

I ordered supplements a month ago. They had sent me tracking with no number and ignore my requests for information.

Terrible customer service, it feels like a talking to wall. I gurantee you can not get your parcel forever.

I ordered some medicines from them on 25 May 20 to be delivered at an address in India. Order No, 3000343270. Haven't received til date i.e. 24 August. 3 months gone. On enquiry, am given following details -  Item booked and money taken to deliver on a specific address in India - 26 May. Parcel remained in the US itself - till 23 July i.e. 2 months after taking my money. Parcel under their control at various places - till 17 Aug i.e. 2 months and 21 days. Offered to Indian customs - only on 17 August. Still no sign of medicine in my house, for which they took my money. Hope they do get it before the patient needs it no more. Ridiculously low levels of ethics, empathy and efficiency.

On 28th May I placed an order for 5 x Ultra Strength Capsaicin Pain Relieving Soothe Cream - 4 oz On 29th June, a delivery containing 6 boxes of Vital3 Joint Solution arrived along with a 2oz tube of what I ordered. 3 Attempts at emailing Customer Service have now been ignored. Unhappy!