Bronson VitaminsReviews of bronsonvitamins.com

Response from Bronson VitaminsMar 15, 2020

Dear Valued Customer, Thank you for taking the time to give us feedback. We are sorry to hear you are not happy with the service you receive with your first Bronson order. According to our records, we have tried to correspond with you via email several times. We have also set up a reshipment for your order all the times have shipped except the Co-Enzyme Q 10. This item will ship as soon as there is fresh stock in our inventory. We do want to ensure you are satisfied with your order. Please do not hesitate to contact us if you need further assistance. You can call us at 801-443-3005 or email [email protected] for assistance during normal business hours. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service

Response from Bronson VitaminsFeb 28, 2020

Dear S. J., Thank you for taking the time to give us feedback! We are sorry to hear you had trouble finding the supplement you are looking for. Our records show the only item you have purchased from us is the Active Eyes. We do have one product that has the Amla Herb. It is item 795B USDA Certified Organic Vitamin C 120 tablets. If you are interested in purchasing this item please contact us directly. You can call us at 1-800-235-3200 or email [email protected] for assistance during normal business hours. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service

Response from Bronson VitaminsFeb 19, 2020

Dear Gennaro, Thank you for taking the time to give us feedback. We are sorry you had trouble contacting us. According to our records, we were able to connect with you and you will be returning the product for a full refund. If you need further assistance with this order please do not hesitate to contact us directly. You can call us at 1-800-235-3200 or email [email protected] for assistance during normal business hours. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service

Response from Bronson VitaminsFeb 6, 2020

Dear Valued Customer, Thank you for taking the time to give us feedback. We are sorry to hear you have not received your order. The tracking information on the order shows it was delivered on January 27 2019. If you did not receive the it can be reshipped right away. Please contact us directly so we can confirm the shipping address and get the reshipment sent out right away. We do want to confirm you are satisfied with your order. Please do not hesitate to reach out to us. We are happy to assist you. You can call us at 1-800-235-3200 or email [email protected] for assistance during normal business hours. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service

Response from Bronson VitaminsJan 30, 2020

Dear Rod, Thank you for taking the time to give us feedback. Duties, tariffs, brokerage fees and local taxes, they cannot be anticipated or estimated and this is why they are not included with the International shipping cost calculated at the time of checkout. We do appreciate you as a customer and want to ensure you are satisfied with your purchase. If you ever have any questions or need further assistance please do not hesitate to reach out. We are here to support your health and wellness intentions today, tomorrow and beyond. Please contact us directly for more immediate assistance you would want to call our international number 801-443-3005 during normal business hours. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service

Response from Bronson VitaminsJan 29, 2020

Dear Melissa, Thank you for taking the time to give us feedback. We do apologize for the inconvenience of having to wait for the international shipping, especially since you did not realize we would ship from the United States. We do have a shipping policy on our website which states “All orders are shipped from Hauppauge, NY USA.” The shipping policy clearly explains that we are shipping internationally and to expect 15 business days for the delivery of the package. We are sorry if you did not notice the shipping policy at the time you placed the order. If you have not received the order within this timeframe Please contact us directly for more immediate assistance you would want to call our international number 801-443-3005 during normal business hours. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service

Response from Bronson VitaminsJan 15, 2020

Dear Jerry, Thank you for taking the time to give us feedback! We are sorry to hear you had trouble finding the items you wanted. Our products are currently being re-evaluated to see if they still work with our product line. Customer Service is available during normal business hours and we would be more than happy to assist you in finding the product you are looking for. If we do not have it available we may be able to offer an alternative. It is unfortunate you were unable to log in to our website. We would be happy with getting the issue resolved, you would just need to contact us directly. You can call us at 1-800-235-3200 or email [email protected] for assistance during normal business hours. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service

Response from Bronson VitaminsJan 3, 2020

Dear Valued Customer, Thank you for taking the time to give us feedback. With most supplements, it is good to take the product for several months before analyzing the results. We want to ensure you are satisfied with your purchasing experience. Since 1960, Bronson has been providing families with the highest quality products and finest customer service available. This 50+ year heritage speaks for itself. Your complete satisfaction is our highest priority. That’s why every Bronson product is backed by a one-year, 100% customer satisfaction guarantee. If you’re not satisfied at any time or for any reason, simply contact us for a full refund.Please send an email to Customer Care at [email protected] or call us toll-free 1-800-235-3200 during normal business hours. Monday through Friday from 9:00 am to 8: 00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Care