Bronson Vitamins Reviews | Read Customer Reviews of bronsonvitamins.com

Bronson VitaminsReviews of bronsonvitamins.com

4.32,106 reviews
Personal Care
70 Commerce Drive, Hauppauge, New York

Call Directions Website

Bronson Vitamins

About Bronson Vitamins

Since 1960, Bronson has been providing families with the highest quality products and finest customer service available. This 60 year heritage speaks for itself. But with so many online vitamin stores, why should you purchase supplements from Bronson? In short, our company is time proven, offering the purest, high quality vitamins backed by science. Trust Bronson to provide the very best natural health products for you and your family.With over 450 supplement choices, chances are Bronson has the perfect natural health item for you and your family. The Bronson line provides an array of products, including: single vitamin and mineral products; multi-ingredient formulas; targeted, condition-specific supplements; products that utilize clinically-proven ingredients; and select pharmacist’s choice and vegetarian products, just to name a few. With so many available supplements and continual, ongoing new product development, select Bronson as your preferred vitamin brand.Bronson products are recommended by over 25,000 health professionals worldwide! Our products have been consistently recommended by the foremost nutritional scientists like Nobel Prize winner, Linus Pauling; Pantothenic Acid pioneer, Dr. Roger Williams; healthy aging and skincare specialist, Dr. Nicholas Perricone, and many other notable experts.

Bronson Vitamins (bronsonvitamins.com) has 2,106 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: bronsonvitamins.com
Website: bronsonvitamins.com
Category: Personal Care
Location: Hauppauge, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 71% of reviews.
Latest: Most recent review: March 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Personal Care, New York

Bronson Vitamins reviews

Showing 221 reviews with 1 star · Clear filters

MR L J.
Apr 9, 2020
Wouldn’t use again...
Ordered vitamin c tablets nearly three weeks ago, no contact other than my order confirmation and no delivery. I have, however, received well into double figures of marketing emails from the company in that time. I emailed a few days ago to ask for an update, I haven’t even had an acknowledgement of that contact never mind an update. Very poor customer service
Response from Bronson VitaminsApr 9, 2020
Dear Leon, Thank you for taking the time to give us feedback. We are extremely sorry for the frustration you experienced in trying to contact Bronson Customer Service in the last couple of weeks we have been extremely busy. It appears our representative responded to you Sunday the same day you emailed our customer service email, Sorry if you did not receive this correspondence. It explains, Unfortunately, due to the pandemic, there is a worldwide parcel delivery time delay. We do want to ensure you are satisfied with your purchase so we have issued a full refund for the order. For more immediate assistance you can call our international number during normal business hours. Please do not hesitate to contact us if you need further assistance. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service
Report
Beatrice M.
Apr 9, 2020
Item never arrived
Item never arrived. I've sent 2 emails to customer service, no response at all :( waste of money
Response from Bronson VitaminsApr 9, 2020
Dear Beatrice, Thank you for taking the time to give us feedback. We are extremely sorry for the frustration you experienced in trying to contact Bronson Customer Service in the last couple of weeks we have been extremely busy. It appears our representative responded to your emails each time you sent us an email to our customer service email, Sorry if you did not receive this correspondence. It explains, Unfortunately, due to the pandemic, there is a worldwide parcel delivery time delay. We do want to ensure you are satisfied with your purchase please let us know if you have not received the package within 3-4 weeks. For more immediate assistance you can call our international number during normal business hours. Please do not hesitate to contact us if you need further assistance. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service
Report
C. Dean H.
Apr 5, 2020
didn't have the item I wanted in stock.
didn't have the item I wanted in stock.
Response from Bronson VitaminsApr 10, 2020
Dear C. Dean Hermansen, Thank you for taking the time to give us feedback. We apologize for any inconvenience caused by an item that is out of stock. There are many reasons an item may not be unavailable such as our rigorous testing process, cost of raw materials or quality of raw material etc... The product has to go through production, testing and packaging and if it does not meet our quality standards we would have to start from the beginning again. We want to make sure we provide our customers with the highest quality of supplements available. If you ever need assistance please do not hesitate to contact us. We are happy to help with any questions you may have. We want to ensure you are satisfied with your purchasing experience. You can call us at 1-800-235-3200 or email [email protected] for assistance during normal business hours. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Bronson Customer Service
Report
Susan O.
Mar 30, 2020
Once again you were out of one of the…
Once again you were out of one of the things I needed. I did my order online and there was no option to submit the order. I will no longer be using Bronson as I have been for the past 30 years.
Response from Bronson VitaminsApr 10, 2020
Dear Susan, Thank you for taking the time to give us feedback. We do apologize for the frustration you experienced when attempting to place your order on our website and we are sorry for any inconvenience caused by not having the item you needed in stock. We can put the order on a backorder that would ship as soon as it becomes available. If you are interested in doing this you would just need to call our retail number and we can assist you with that. We can see that you have been a great customer with Bronson for a very long time if there is anything we can do to assist you further please do not hesitate to contact us directly. We may be able to provide more information on availability or a similar item. You can call us at 1-800-235-3200 or email [email protected] for assistance during normal business hours. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service
Report
Dan C.
Mar 24, 2020
Since I haven’t received anything
Since I haven’t received anything from a $400 order and any concern directed at customer service was never responded I’m voting terrible. It has been 5 star up to now
Response from Bronson VitaminsApr 14, 2020
Dear Dan, Thank you for taking the time to give us feedback! We are sorry it has been difficult to contact us, things have been extremely busy, which has caused a delay in response to our customers. Our records indicate you have been working with one of our customer service representatives to resolve the issue. Please let us know if you have not received the order or if you need further assistance. We do want to ensure you are satisfied with your purchase please let us know if you have not received the package within 3-4 weeks. For more immediate assistance you can call our international number during normal business hours. Please do not hesitate to contact us if you need further assistance. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service
Report
Guest
Mar 24, 2020
Still haven’t received my item
Still haven’t received my item
Response from Bronson VitaminsApr 9, 2020
Dear Valued Customer, Thank you for taking the time to give us feedback. We are sorry to hear you have not received your order, It should have arrived by now. Please contact us directly and we can assist you with getting this issue resolved. At Bronson Laboratories, we take customer service seriously and are ready to answer your questions. With a nearly 60-year legacy of providing vitamins and supplements backed by science, Bronson Laboratories is here to support your health and wellness intentions today, tomorrow, and beyond. If you need additional assistance or more information, please send an email to Customer Care at [email protected] or call our international number 1-801-443-3005 during normal business hours. Monday through Friday from 9:00 am to 8: 00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service
Report
Don B.
Mar 19, 2020
Unable to reset my password
Unable to reset my password. Reported and asked for my password to be reset on the website, and never received any response.
Response from Bronson VitaminsApr 9, 2020
Dear Don, Thank you for taking the time to give us feedback. We are sorry for the frustration you experienced on our website. I have checked the email address listed on your account profile and it looks like the account has not been set up. You would need to register instead of logging in. If you need further assistance in the meantime please contact us directly for immediate assistance. We are happy to help you with any questions you may have. We want to ensure you are satisfied with your purchasing experience, so please do not hesitate to reach out. You can call us at 1-800-235-3200 or email [email protected] for assistance during normal business hours. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service
Report
Fareed B.
Mar 12, 2020
This company is a fraud
This company is a fraud. I paid them for an item, they sent me an email with a tracking link. The link says the item is delivered, but doesn’t say to whom or at what address it is delivered!!! I never got the item. Sent few emails to them but never got a reply. I paid through PayPal and they also give the “delivered” tracking link of another delivery company so PayPal closed the case. I basically lost my money after waiting 4 weeks. Please stay away from this company or risk losing your money!
Response from Bronson VitaminsMar 12, 2020
Dear Fareed, Thank you for taking the time to give us feedback. We can understand how frustrating it can be when you do not receive an order within the estimated shipping time. Our records show we delivered the order through DHL and it should have been delivered to your address by the local post office. We also have a record showing one of our representatives reached out to you via email. We can confirm the order has been fully refunded in PayPal as off today so you have not lost any money purchasing through Bronson. If you need assistance you should contact us directly. You can call us at 801-443-3005 or email [email protected] for assistance during normal business hours. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service
Report