Carl
Still haven't arrived, shame on Bronson for the misleading website details.
Still haven't arrived. If i knew they had to come from America to the UK, with everything else that's going on, I wouldn't have bothered. Shame on Bronson for not making clear that the package was coming to the UK from the US and there would be ridiculous and never-ending delays.
Response from Bronson VitaminsApr 21, 2020
Dear Carl, Thank you for taking the time to give us feedback. We do apologize for the inconvenience of having to wait for international shipping, especially since you did not realize we would ship from the United States. We do have a shipping policy on our website which states “All orders are shipped from Hauppauge, NY USA.” The shipping policy clearly explains that we are shipping internationally and to expect 15 business days for the delivery of the package. We are sorry if you did not notice the shipping policy at the time you placed the order. If you have not received the order within this timeframe, please contact us directly. For more immediate assistance, you would want to call our international number 801-443-3005. You can also reach us through email at [email protected]. Our normal business hours are listed below. Monday - Friday from 9:00 a.m. to 8:00 p.m. EST Saturday from 10:00 a.m. to 6:30 p.m. EST Sincerely, Bronson Customer Service