BBC Worldwide Limited is listed under Audio & Visual in New York, New York.
BBC Worldwide Limited (britbox.com) has 69 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Jordan
Downloaded this app to watch all episodes of Vera. We experienced loads of problems like having an error pop up on the screen with no details to what the error was. Then the episodes freeze like another review said more than 10 times an episode. Then the whole app froze meaning we had to remove it and reinstall it. Safe to say we won't be continuing the subscription. I also agree that this is a complete con having to pay for TV shows that we already pay for..
Paul T.
Content changes too quickly so you miss the end of series you have already started to watch : (
Barry C.
Turns out they've taken a bad idea and rolled it out with total incompetence. Customer service is dire. Content is lacking. Technically bad - hard to watch on a TV. Technically bad - poor quality of service with fast fiber.
Kernow13
Like the vast majority of ordinary British people I will not ever pay to watch BBC content TWICE. I am already legally required to pay ONE HUNDRED AND FIFTY POUNDS a year - whether I want to watch BBC or not and now they have the nerve to ask for more.
WJA
Britbox is a national disgrace, especially for those who need subtitles. Whole series are being removed from BBC iPlayer and ITV Hub (both of which services having subtitles) to try and attract people to Britbox. But subtitles are NOT available for the VAST number of programmes transferred. I complained to both Britbox and OFCOM and both said they were meeting OFCOM standards, which are clearly worth ZERO.
JASON F.
Downloaded the month’s free subscription. Cancelled it within 10 minutes. What an awful product it is. I was expecting a rich, full back catalogue of BBC content and only discovered a tiny fraction. For example, Allo Allô - the Xmas special is there but not the full back catalogue. Why? I was hoping to find Boomers - a great two season BBC gem. Nothing. Oh and there’s the UI - it’s shockingly bad. Navigation is awful, buttons are unresponsive. And to top it all off, I went into the help section and there is a linked email address - when you click on it, it attempts and fails to take you to a web page rather than your email client. Seriously - whoever is responsible for this mess needs firing. I know I could do a damn sight better job than the fools that put this nonsense of a service together.
Steph W.
Horrible...freezes constantly...5-10 times in one episode...hard to believe they do not correct this problem...never had any other subscription do this ever.
Elliot M.
Britbox charges you for TV you’ve already paid for in you TV license. Ok you get ITV but the BBC are only involved in this as a way to charge you to watch what you’ve already paid for.
