Aaron H.
Brisk said there is no record of my order
I ordered 21 shirts from brisk on March 2nd and i log in to the website and it says i have not order. I also have not status of the order what so ever. I spent $965.00

An E-commerce driven apparel brand with on demand manufacturing. Easy, fast and reliable.
Brisk Shirts (briskshirts.com) has 72 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent

Clothing & Underwear · Laguna Beach, California
Excellent

Clothing & Underwear · Torrance, California
Excellent

Clothing & Underwear · Escondido, California
Excellent
Showing 14 reviews with 1 star · Clear filters
Aaron H.
I ordered 21 shirts from brisk on March 2nd and i log in to the website and it says i have not order. I also have not status of the order what so ever. I spent $965.00
MICHAEL F.
Order was a month late. Sleeve size was too short, not according to my order The shirts I ordered wrinkle like crazy in the wash, not "wrinkle free" as advertised.
Naveed K.
I was a regular customer but i have given up on them now due to their poor customer service. They never deliver in time and make lame excuses. Average shipment is 20-25 days against their claim of 8 working days.
ron F.
The worst experience ever and poor customer service completely awful. I think it’s a home business with no organization. It’s going on a month & still no product with no tracking information. If I didn’t know any better I would think it’s a fraud. I have already notified my bank and doing the same to the FTC. People save your money & time because the small discount is not worth the headache.
Response from Brisk ShirtsJul 31, 2023
Hello sir, Please note that we take 12-15 working days for shipments of orders as specified on our website: https://www.briskshirts.com/pages/shipping-remakes-returns but we’re taking a little longer due to a very high order influx. We’re working relentlessly to ship all orders at earliest. Your order was placed on 07/18/23 and will be delivered within this week. Your patience is highly appreciated. Thanks, www.briskshirts.com
Mg G.
Customer service in this company does not exist. When you place an order they send you an email telling you that if you have a concern write to this email that im not allow to put and I had already sent 3 emails and I am still waiting for an answer. I have been waiting for 14 days to know something about my order and I have no information. But when it comes to taking the money out from the bank, for that, they are very fast. The same day I already had the money withdrawn. If they are not going to send me the shirts, they should give me my money back or they should just send me the shirts with all the information. Because this company at this present time is very unprofessional. Very disapointment.
Response from Brisk ShirtsJan 22, 2023
Hello Sir, We'd firstly like to apologise for the inconvenience. We're having a high influx of orders due to which we're taking longer than usual to ship orders. We'd like to request to please send us an email at our official email [email protected] with your order id and we will not disappoint. Please note that we respond to our customers within 24 hours. The ETA of your order will be communicated on email. We highly appreciate your patience.
Gregory F.
My order is missing and Brisk Shirts customer service will not respond to my request for a tracking number. Update: On December 20th I received the tracking information from DHL. On December 3rd Brisk Shirts declared the following message: " Hi GREGORY FERRO, Your order is on the way. Tracking number for your order is . " Do you see the problem? The Brisk Shirts email did not include the tracking number. And it was 17 days before I was informed by the shipper that the product is on its way to me. At this point, I don't care. But know this- I clicked on "Contact Us" 3 times and I did not get any response to my questions until I posted my frustration on trustpilot.
Response from Brisk ShirtsDec 20, 2021
Hi, Please note that we have not found any e-mails, call, or message regarding your query, You might have contacted on a wrong contact id. Our customer service will get in touch with you as soon as you send us your order id. Thanks