Brilliant Reviews | Read Customer Reviews of brilliantmade.com

BrilliantReviews of brilliantmade.com

3.38 reviews
Administration & Services

Brilliant

About Brilliant

Brilliant helps our clients drive personal connections through corporate gifts on a global scale. Our end-to-end service makes the gifting experience delightful for both the sender and the recipient. We support Marketing, Sales, Business Development, Brand, and People Experience teams to create impactful gifts that build loyalty, enhance conversion and retention, and make people happy.Brilliant offers industry-leading product curation and campaign design, with a powerful technology platform that automates gifting, delegates access, tracks inventory and metrics, and measures ROI. Our bespoke fulfillment program delivers an elevated unboxing experience to recipients worldwide.

Brilliant (brilliantmade.com) has 8 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: brilliantmade.com
Website: brilliantmade.com
Category: Administration & Services
Listed on Five Star Index: 2026

About these reviews

Replies: The company has not replied to any reviews yet.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Brilliant reviews

8 approved reviews, newest moderated first

Helton
Oct 1, 2026
Nothing bad really
Nothing bad really. I just expected a little more activity.
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Simon S.
Nov 5, 2025
never works
it never works
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Halyna P.
Oct 23, 2025
Amazing experience
Brilliant handled everything flawlessly…design, shipping, communication. Very easy process. Beautiful products, fast turnaround, and great service.
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Jacob M.
Oct 23, 2025
Best swag vendor we’ve tried
Best swag vendor we’ve tried, and we’ve tried quite a few. They have good products, nice people, responsive support and next day delivery from their warehouse.
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James S.
Oct 19, 2025
Brilliant really lives up to the name
Brilliant really lives up to the name. The team is creative, fast, and genuinely cares about getting it right. Our projects always look amazing and feel totally on brand. They’ve made the whole swag process actually fun instead of painful. Highly recommend.
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Katie
Sep 24, 2025
Awesome and responsive team
Awesome and responsive team. Some incredible out-of-the-box ideas our team would not have come up with if left to our own devices!
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Dan
Sep 17, 2025
Never received the order, and support is terrible
Would give 0 stars if I could. Ordered in February. Status said that it shipped. Never saw it. waited for a while, checked again still no tracking. Forgot about it for a bit. Emailed back on the order and got a response right away. Waited... nothing. Found a separate email chain that was started outside the ticket where they said that the item was out of stock and asked if a different size would work. 7 days later they cancel my order. Order sat idle for 7 months with no trouble, but they couldn't manage to reply to the support ticket or let the order sit for 7 more days. Worst support experience ever (and I have had to call Microsoft for support numerous times for work). Won't be bothering with anything that uses this company ever again.
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Said A.
Jul 7, 2025
Have not received the merchandise
Have not received the merchandise, half of it is never shipped, other half is lost in transit, there is no way to get support. I do not recommend this supplier for your corporate gifts.
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