Daniel Q.
It was really disappointing
It was really disappointing. Overcrowded, long lines, and lackluster displays. Legos were more expensive than Amazon.

#1 Attended Family Event for BRICK Fans
Brick Fest Live (brickfestlive.com) has 271 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Events & Venues · New Holland, Pennsylvania
Excellent

Events & Venues · Northampton, Pennsylvania
Excellent

Events & Venues · Milford, Pennsylvania
Excellent

Events & Venues · Quakertown, Pennsylvania
New
Showing 87 reviews with 1 star · Clear filters
Daniel Q.
It was really disappointing. Overcrowded, long lines, and lackluster displays. Legos were more expensive than Amazon.
Ty
Very!! dissatisfied. Bought tickets months prior. VIP level, for my wife and kids and myself. Upon arrival the line was quite literally a mile long. When questioned, the curator of the event, was rude and unapologetic for the delays. When entering the event it was… underwhelming. We paid half a grand to wait in lines for small overpriced shops. $10 slices of pizza, $30 minifigs. There were some cool builds and we got to meet 2 Lego Masters, but not worth what we paid. Also the VIP has little to no benefit. The only thing that is different is you have to run from line to line getting stickers to get your “prize”. So what did our VIP get us??? Frustration and a McDonalds toy. This whole event needs to be rethought. Very disappointed. Will be requesting a partial refund.
customer
Boo! Waste of my time and money!
JLP
Total garbage. Sparse. Over priced. Long lines. Disappointing experiences. Never spend your hard earned money on such a carny and scammy run organization.
Victoria V.
What a waste of money. Sparse, completely overcrowded, and Lego sets being sold for way more than they would cost at a Lego store. Don’t waste your money
Samantha S.
HORRIBLE. An absolute scam. They oversold the event on purpose so my four year old had to wait in a parking lot for 45 minutes while 1000s of people waited in line for an event that was geared online for children but had very little options for children?!?! DO NOT WASTE YOUR MONEY. They never gave my kid the mini figurines I paid extra for.
Response from Brick Fest LiveNov 20, 2024
Hello Samantha, We apologize that your experience with us was not positive. We are constantly expanding our event to add new activities to help with the lines. We sell a limited number of tickets; however, lines do get long during peak hours. We love what we do and we work very hard to bring our event to people all over North America. We are always working on making our event better so we greatly appreciate you taking the time to give us your feedback. We are very sorry again that you did not have a good experience at our event. We hope you will give us another chance in the future. Please reach out to our Customer Service Department at [email protected] if there are any further questions or concerns we may assist you with. All the Best, Brick Fest Live
L J.
We were SO excited for this. We got to the event and unexpectedly had to pay an additional $10 to park--would've been nice to know as we did not bring cash. When we got to the event, most of the '80,000 sq feet' of display was empty. There were maybe 10 large lego sculptures, way less than described. The stations for builds were packed and they weren't even prepared with enough Legos for everyone there. They claimed they let builds stay for 15 minutes before taking them down and recycling, but they took our family's mosaic builds we spent an hour on down and crushed them before 60 seconds had passed--we stepped away to get our 4th person to hang theirs up for a photo together and the attendant with no teeth who was whining about a bonus he missed out on to be there working took our just hung up builds and crushed them in front of us, leaving other art up for way longer than the '15 minutes'. The races had 5 lanes but they only used 2 so the line was 25 people deep and barely moving the whole time. The shop there was mostly bought out of anything under $50. The gifts you get when you pay extra for an experience lands you at a table where you have to send a photo of lanyards to their email then they claim they'll mail the extras. Overall, this was a waste of money. You can spend the same amount on a mixed lego set and let your kids build at home. Very very disappointed.
Response from Brick Fest LiveOct 16, 2024
Hello L J, We apologize that your experience with us was not positive. We are constantly expanding our event to add new activities to help with the lines. We are also always looking for new fan displayers in every location we hold an event in. Displayers can apply here at https://airtable.com/appbpTyAUYD7AmKSa/shrqcGQGqAUK195XK to sign up! We love what we do and we work very hard to bring our event to people all over North America. We are always working on making our event better so we greatly appreciate you taking the time to give us your feedback. We are very sorry again that you did not have a good experience at our event. We hope you will give us another chance in the future. Please reach out to our Customer Service Department at [email protected] if there are any further questions or concerns we may assist you with. All the Best, Brick Fest Live
Andrew G.
Scam - Retail outlet was double price with no price tags. Checkout the BBB Reviews (F Rating)
Response from Brick Fest LiveOct 16, 2024
Hi Andrew, Thanks for taking the time to write a review. We are very sorry to hear that you were unsatisfied with our merchandise area. All prices for kits and merchandise are readily available by scanning their QR code from your phone or scanning the items barcode with your phone in the laminated pricing books located throughout the merchandise area. Your feedback will be shared with our management team to ensure the necessary improvements are made. We want to make sure your voice is heard as we continue to improve, and hope you won’t hesitate to reach out to our Customer Service Department at [email protected] if there are any further questions or concerns we may assist you with. All the Best, Brick Fest Live