Kátia A.
Worst customer service!!!!!!!
Worst customer service!!!!!!!
We sell luxury Brazilian Cosmetics. We choose to work with the best Brazilian premium beauty products.
Brazil Keratin (brazil-keratin.com) has 295 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Kátia A.
Worst customer service!!!!!!!
Wendy Corado order #.
there is no one to help me. My package was stolen, dhl left it at night without me signing. and I send them an email and I call them on the phone and nobody helps me
Nancy Anne B.
I couldn't get past the smell - it was not what I have come to expect for rosemary infused products - it was not soothing.
Jacqueline M.
I never received the product, I lose my money and this company never did an answer.
Response from Brazil KeratinJan 20, 2020
We are very sorry Jacqueline that we could not work this out. All our shipping is insured and processed by DHL. Unfortunately, as DHL has proof of Delivery we are not able to refund your order: https://i.imgur.com/jR5nfWt.png