BrassKnucklesCompanyReviews of brassknucklescompany.com

I never received the items. It is now numerous days late post office is no help and bkc customer service has been a laughable joke had to open dispute with bank

I called this company regarding an order 11 times in 2 week period. NOT once did they call back. Voice mail/ answering machine is always full, and they NEVER answer the phone no matter what time you call. If they spent as much time acting with a business manner as they do writing up brass knuckle ads they might be worth doing business with. Typical Millennial business. Lazy, useless and not professional.

My order was marked as lost on the 30th December at 7am as confirmed by Royal mail. I had sent several emails to this company to explain this situation and requested a refund. I received a couple of replies by Pinky however all they had done was tracked the item which shows that it hadn't moved since 14th December, although they made no attempt to contact the delivery service who would have confimed that it was lost. Upon tracking the package myself, I of course could see that there had been no update since 14/12/22, however, Royal mail were able to confirm that it was marked as lost 30/12/22, I explained this & had told them exactly what Royal mail had told me, I mentioned that they would need to contact Royal mail (who I called myself and it was Royal mail who confirmed that they could see on their end that the package was marked as lost). I was advised to contact the merchant with this information, which I did, but now my attempts of contact are being ignored. I have also seen from other reviews that emails get ignored often! It looks like I am going to have to take this further in order to get my money back. I would avoid this company at all costs, they will not refund you. This entire company seems like a scam. If I do receive a refund, I will update my review, but that seems unlikely at this point.

I placed an order and was IMMEDIATELY charged. Yet, 3 weeks later nothing had arrived. Shipping status said “in transit” for 2 weeks with no updates. All of my emails and calls to company were completely ignored. This company is a fraud and are complete crooks. DO NOT ORDER FROM THIS COMPANY!!!

DO NOT ORDER!! absolute scam. i threw my money away and they sent fake tracking codes. the “customer service” will not respond and the phone number does not pick up and the voice mailbox is full. do not use this “company”. I will change and edit this review if anything changes.

i ordered nov 10th finialy got a responce still no knuckles my phone number is 856-332-7521 still waiting my address is 103 watsontown new freedom rd Berlin NJ 08009

This seller is a fraud. They take money but never deliver. Their "customer service" never responded to any contact. Avoid them if you don't want to be ripped off.

Horrible follow up. Will take your money gladly and then leave you hanging. No response from company after repeated attempts How are there so many positive reviews? Are they family to Brass Knuckle Company? Update: company sent replacement free of charge.