Baraa Muhammad Walid S.
It's sooooooooooooooooooooooo hard
It's sooooooooooooooooooooooo hard

We are BrainTreeGames- one of the leading jigsaw puzzles manufacturers worldwide. We create and design puzzles that excite enthusiastic puzzlers to have a rejuvenating experience. With the mission to bridge the gap between top-notch puzzles and affordable pricing, we bring exclusive, cost-effective puzzles to the U.S market.Having 58+ years of experience in Printing & Packaging , we are now focused on providing the best jigsaw puzzles at your doorsteps. If we boil it down, it’s the build quality, creativity, and great price range which separates our puzzles from average puzzles out there. Solving puzzles is like a mental exercise for your brain. The more you exercise, the better you become.
Brain Tree Games (braintreegames.com) has 353 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Children's Entertainment · Prince George, Virginia
Excellent

Children's Entertainment · Midlothian, Virginia
Average
Children's Entertainment · Franconia, Virginia
New
Children's Entertainment · Richmond, Virginia
Bad
Showing 49 reviews with 1 star · Clear filters
Baraa Muhammad Walid S.
It's sooooooooooooooooooooooo hard
colleen N.
This is the second 1000 piece puzzle I bought from Hobby Lobby in Brick NJ that has one piece missing! And No, I didn’t loose it either. Very annoying.
Emily K.
One of the puzzles is completely missing a corner piece
Donn H.
Missing 14 pieces of one puzzle that came in Deca Puzzle Collection Christmas Series
Megan D.
I bought the 10 in 1 DecaPuzzle collection, Christmas series jigsaw puzzles. The pieces in the puzzles were very poor quality. Some were coming apart and a piece was broken.
Terri
We have now completed two puzzles by this brand in the past week and both were missing 1 piece. Very disappointed.
Cynthia E.
1000 piece puzzle called Carnival had damaged pieces and the picture had come loose from several of the backs. Too many damaged to try working it. I received this through a gift via a year subscription that ended December 2024.
Kevin P.
Worst puzzle I’ve ever bought. At least 20% of the pieces were still stuck together and when breaking them apart, the paper tore off the back of all the pieces. Horrible, dismal cutting of the pieces. None of the pieces easily connect together, and you have to apply a lot of pressure, forcing them into place. This leaves you wondering if you have the wrong pieces connected together, even though they are the correct ones. Many border pieces were miss cut on the flat edge producing an uneven border for half of the peace. Good puzzles connect very easily and are cut cleanly. Also, it’s quite easy and clear whether or not the piece is supposed to fit. I got so frustrated with this terrible, poorly produced puzzle in the first hour that I boxed it up and tossed it. Will never buy another puzzle from Brain Tree again.
Response from Brain Tree GamesApr 29, 2025
"Hi Kevin, we're very sorry to hear about your disappointing experience. This is not the quality we strive for, and we truly appreciate you sharing these details. Your feedback has been passed along to our production team for improvement. We hope you’ll give us a chance to provide a better experience in the future."