Shawnna V.
Love the colors and colors he metallic…
Love the colors and colors he metallic look but the paper was lifting off on some pieces. I want to glue and hang it but it’s ruin now.

We are BrainTreeGames- one of the leading jigsaw puzzles manufacturers worldwide. We create and design puzzles that excite enthusiastic puzzlers to have a rejuvenating experience. With the mission to bridge the gap between top-notch puzzles and affordable pricing, we bring exclusive, cost-effective puzzles to the U.S market.Having 58+ years of experience in Printing & Packaging , we are now focused on providing the best jigsaw puzzles at your doorsteps. If we boil it down, it’s the build quality, creativity, and great price range which separates our puzzles from average puzzles out there. Solving puzzles is like a mental exercise for your brain. The more you exercise, the better you become.
Brain Tree Games (braintreegames.com) has 353 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Children's Entertainment · Prince George, Virginia
Excellent

Children's Entertainment · Midlothian, Virginia
Average
Children's Entertainment · Franconia, Virginia
New
Children's Entertainment · Richmond, Virginia
Bad
Showing 36 reviews with 4 stars · Clear filters
Shawnna V.
Love the colors and colors he metallic look but the paper was lifting off on some pieces. I want to glue and hang it but it’s ruin now.
Rami M.
It was difficult but good, the only thing is that one piece was missing
Joseph T.
I would've given a 5 star review but a bunch of the pieces weren't cut totally apart. Made it less challenging
Brooke M.
I did the Flora and Fauna puzzle and it took me a good couple of hours!! I like how the pieces all have unique shapes and it made the puzzle so much more fun to put together. It also came with a bag to put the extra pieces in while I wasn't working on it, which was very helpful. The only complaint I have is that some of the pieces were peeling on the back, but I think these puzzles are for sure still worth it! Would definitely recommend. :)
Lemon
This Is a very fun puzzle. You are doing great on making it look very fun and it is very fun . Your idea for the puzzle was a great idea for dog lovers and it’s a great idea for anyone else. Your guys should let your imagination flow like you do right now. Let no one tell you that you can’t make a good puzzle because you can you can always so remember that when you make your next biggest hit puzzle like always remember that .
Response from Brain Tree GamesApr 29, 2025
"Thank you so much for your kind and inspiring words! We're thrilled you had fun with the Dog Selfie puzzle. We'll definitely keep letting our creativity flow — your support means a lot to us!"
Andy J.
We really like the puzzle! The interesting and unpredictable piece shapes make it a bit of a challenge, but the pieces fit together so well that, once you get the correct piece, it goes together in a satisfying manner. The bad side of this puzzle is that MANY of the pieces weren’t cut cleanly by your cutting machine and when we tried to pull them apart, no matter how carefully we tried, the backs of the pieces came apart and tore off. If not for that issue, we’d be big fans.
Response from Brain Tree GamesApr 29, 2025
"Thank you, Andy! We’re so happy you enjoyed the unique piece shapes and the puzzle experience. We appreciate your honest feedback about the cut quality — we'll definitely pass it along to our production team to improve. Your support means a lot to us!"
Raygne C.
Puzzle is challenging, although one piece was missing and on a couple pieces the photo was either missing or disfigured. I have photos of mentioned pieces.
Response from Brain Tree GamesJan 8, 2025
Thank you for your feedback. We're glad you enjoyed the challenge but truly sorry about the missing and defective pieces. Please reach out to our support team with your photos—we’d be happy to assist and make it right!
Ken E.
The puzzle was of good quality, but I did like the picture. I could not tell online that the colors were so muted. Everything looked dull and washed out. It made it very hard to work the puzzle. I eventually quit without finishing. So, a high quality puzzle, but I did not like the picture.
Response from Brain Tree GamesAug 27, 2024
Thank you for your feedback. I’m glad to hear you found the puzzle’s quality to be high, but I’m sorry to learn that the picture didn’t meet your expectations. We understand how important the image quality is for an enjoyable puzzle experience. We appreciate your input and will consider it for future designs. If there’s anything else we can assist with or if you have any other suggestions, please let us know.