Marti H.
I tried their 3 day trial period but I…
I tried their 3 day trial period but I couldn't find anywhere to cancel. So they started charging me $20.99. This happened three times before they told me to use their CANCELLATION BOT. They charged me $20.99 on Jan.26, Feb 2, & Feb 9. That's was every week that the charges were happening. I finally had to cancel my debit card. I was finally able to cancel using the Cancelation Bot, but it was very hard to find it.
Response from Brain AI appFeb 16, 2026
Hello! We’re sorry to hear about the difficulties you’ve faced while trying to cancel your subscription. If you still need assistance, please contact us directly at [email protected] with the details of your account (e.g., the email linked to your subscription), and we’ll be happy to resolve this for you promptly. We apologize for any inconvenience caused and appreciate your patience.




