Consumer C.
I warned Boss Audio
I warned Boss Audio that screwing with me would cost them more money in lost customers than honoring their warranty. The Boss Audio radio I bought and had installed at Best Buy is trash. It doesn't retain settings, it drops GPS connectivity constantly and is basically a waste of money. HERE'S WHAT YOU NEED TO KNOW: their warranty process is this; they want you to pay for a new radio, then send the head unit in for repairs. Once they get your radio and repair it, they'll refund your money for the replacement.