Claudio Di S.
Lightroom Classic
Unfortunately, due to my PC, I was unable to download the program, despite the countless efforts of the staff who, with infinite patience and competence, tried to give me all possible suggestions via WhatsApp. In the end, realizing that the problem depended on my computer, they kindly refunded me 50% of the cost, even though it wasn't due...
Response from BoostegaDec 26, 2024
Thank you so much for your wonderful review! 😊 We truly appreciate your kind words about our team’s efforts and support. We understand how frustrating technical issues can be, and we’re glad we could assist you as much as possible in resolving the situation. Our team always strives to provide the best service, and we're happy to know that their patience and expertise were able to support you during this process. We also believe in fairness and transparency, and even though the issue was related to your PC, we wanted to make sure you felt valued and supported. It’s great to hear that you appreciated the partial refund, as we aim to go above and beyond for our customers. As a token of our appreciation, we’d like to offer you a special discount on an original Adobe Creative Cloud account should you wish to switch to a fully licensed version. Please reach out to us for more details on this offer! If you ever need anything in the future or have any other questions, don’t hesitate to reach out! We are always here to help and ensure you have the best experience possible. Thank you once again for your trust, and we hope to assist you again in the future! 🌟 Best regards, The Boostega Team