Rojan
I placed an order for a café sign on…
I placed an order for a café sign on Temu from this shop. The listed price was reduced from £45 to £16.19, which I understood to be the full cost. After placing the order, the seller contacted me and said they would share the design for approval before producing the final sign. I agreed and confirmed all the details, which the seller also confirmed. The following day, the seller sent the logo design and then informed me that the total price would be $225. This was extremely disappointing, as I was under the impression that £16.19 was the actual price of the sign. The seller later stated that the description mentions the price depends on size and material. However, the sign was not large, and presenting £16.19 as a “deposit” is highly misleading and does not reasonably reflect the final cost. This kind of misleading pricing only works against your shop, as it results in frustrated customers and negative reviews. The only reason I am giving 3 stars is due to the prompt communication and the refund provided.