BookaroomReviews of bookaroom.com

HORRIBLE COMPANY!!!! DO NOT USE THEM!!!! Trying to deal with them by telephone is next to impossible. I've spent 5 different phone calls (each one over 1/2 hour) trying to get an approved refund from a holiday Inn Express that I booked through bookaroom.com. Trying to get bookaroom.com to actually approve and process a credit that was authorized by the hotel is the worst. They will do everything possible to not get your refund. Besides all of the major hassle THEY ARE FROM SOME FOREIGN COUNTRY AND YOU CAN"T UNDERSTAND WHAT THE F*** THEY ARE SAYING.

I agree with all these comments. They are a horrible company. We had booked rooms through them for the Holiday Inn. We had to cancel because of covid. They processed one reservation and we received a refund. The 2nd reservation was NOT cancelled and we are charged the full price of the rooms..$2100! These reservation people will not own up to their failure and blames the hotel policy. Hotel cannot help because we booked through a 3rd party. PLEASE NEVER USE THIS BUSINESS. THEY ARE SCAM ARTISTS AND THEY LOVE ROBBING THE UNSUSPECTING PUBLIC

"This is a TERRIBLE service! They booked the wrong date and then wouldn't refund my money! Don't use them! "

STEER CLEAR OF THIS SITE! IT'S A SCAM AND A RIPOFF! I am not even sure why hotels allow this terrible site to make reservations for their hotels. It's very misleading and deceiving and you end up getting ripped off! They charge you for the hotel, taxes, then a HUGE service fee that they get to keep. When you call their "877" number and put your trip number in it never seems to be able to recognize it. This tells me the only calls they get are COMPLAINTS! I'm sure it's all for justified reasons.

I wish I would have read the reviews. They have scammed me out of almost 500 dollars. I am hiring an attorney. I booked the room and called the hotel and they said I don't have a reservation. I called to cancel and they took my money. STAY AWAY from these site. SCAM SCAM

DO. NOT USE THIS COMPANY…I booked a room for an overnight beach trip and they advertised as $329 for the night . But they charged me $511 ! The hotel Couldn’t help me because it was a third party … I called the company and they offered a discount. I didn’t want a discount.. i was scammed. had to call my credit card company to dispute! $180 overcharge!

Do not use Book a Room .... Misleading and represent themselves as the official booking for the hotel ... i asked during the call on various occasions is this the hotel and he continued to say yes ..... when i said do not proceed they put me on hold and didn't come back I recommend you DO NOT USE !!!!.... I have blocked the potential transaction on my card

What a horrible experience! Scam, total scam!! I booked through a hotel, yet when I checked in, the told me they had TWO bookings, one for one night, one for 3 nights. I tried to get the 3 night booking cancelled, they said it was past the deadline to cancel, so I’m out $792.!! Had to cancel my credit card and get a new one. How do they do this? Was on the phone with them for several hours, no satisfaction. Awful! Hope I never have this happen again!! Yes, should be reported to Better Business Bureau, shameful.