James
I made a deposit without any bonus
I made a deposit without any bonus, but they refused to let me withdraw. After I asked why, they locked me out of my account and won't return my deposit. If you value your money, don't deposit at bonusblitz. You'd do better flushing it down the toilet.
Response from BonusblitzMay 7, 2024
Hi James, Thank you very much for providing more information so that I can check on your account. Please understand that KYC is a very important and essential process, during which our Banking team makes sure that the money is sent to the rightful owner. As they don't have the luxury of being able to physically see all of the players and check their identification and documents, this is the only way they are able to complete the verification procedures. Regrettably, without the essential documentation provided, our Banking department was unable to complete the verification of your account. However, it's important to acknowledge that your initial deposit has been refunded. Appreciate your understanding. Kind Regards, Thomas BonusBlitz Casino




