BonusblitzReviews of bonusblitz.com

Response from BonusblitzAug 15, 2024

Hi Tanya, Hope you are well and safe. Thank you for sharing your login information with us! Upon checking your account, we found that you redeemed the welcome bonus code BLITZ100 on 8/13/2024 at 20:36:04 Casino time. However, 13 seconds after redeeming the code, it was canceled from your side. Please note that the welcome bonus can only be used once per player, and we cannot reprocess the same bonus again. Additionally, we noticed that after canceling the bonus, you used the 50 free spins and continued playing. Upon further review of your account and personal information, we discovered that you have more than one account at our Casino, which is not allowed per our rules. According to the Casino rules, only one account is allowed per person: https://bonusblitz.com/terms-and-conditions 5.1. Establishing a User Account b. Each Player is limited to one User Account. The Casino reserves the right to close all of the Player's accounts if it is discovered that they have opened multiple User Accounts, in which case all potential winnings and bonuses will be regarded as void and invalid. Due to this violation, your second account has been closed, and we will allow you to continue playing on the account with the provided login information. However, please note that your active account will be temporarily excluded from bonuses until you make a deposit and play. https://bonusblitz.com/terms-and-conditions 7.1. Rules for General Bonuses and Promotions s. The Casino will assess and rank each User Account based on the User's Bonus to Deposits ratio. Players, once labeled as "bonus abusers" or "bonus hunters," are not eligible to win prizes or receive bonuses; such claims will be deemed invalid. The Player is aware that bonuses are not intended to provide free money. Bonuses are offered as an incentive to actual gamblers. Any actions or interpretations that run counter to this would be regarded as abusive. Thank you for your understanding and cooperation. Best regards Daniel Moore Bonusblitz Casino Management

Response from BonusblitzAug 13, 2024

Hi Lisa, Hope you are well and safe, Thank you for sharing your login information with us! Upon checking your personal information, we found that you have more than one account at our Casino. Per the Casino rules, only one account is allowed per person. https://bonusblitz.com/terms-and-conditions 5.1. Establishing a User Account b. Each Player is limited to one User Account. The Casino reserves the right to close all of the Player's accounts if it is discovered that they have opened multiple User Accounts, in which case all potential winnings and bonuses will be regarded as void and invalid. Due to this violation, all your winnings from your accounts were removed. You created 9 accounts at our Casino and abused the free promotions without making any deposit. Also, due to this violation and per the Casino rules, your only active account, from which we removed the winnings, has been excluded from free promotions until you make a deposit and play. https://bonusblitz.com/terms-and-conditions 7.1. Rules for General Bonuses and Promotions s. The Casino will assess and rank each User Account based on the User's Bonus to Deposits ratio. Players, once labeled "bonus abusers" or "bonus hunters" are not eligible to win prizes or receive bonuses; such claims will be deemed invalid. The Player is conscious that bonuses are not meant to give players free money. Bonuses are offered to actual gamblers as an incentive. Any actions or interpretations that run counter to this would be regarded as abusive. Thank you for your understanding! Kind Regards Daniel Moore BonusBlitz Casino Management

Response from BonusblitzJul 17, 2024

Hi Brsisi, Thank you very much for providing more information so that I can check on your account. Please note that as stated in our General T&Cs: https://bonusblitz.com/terms-and-conditions 5.1. e. In order to ensure prompt settlement, prevent fraudulent activities, and ensure the security of all financial transactions, The Casino may require proof of a Player's identity, address, copies of credit cards, an approval signed purchase history, and/or other necessary documents when a Player requests to withdraw credits. If the Player provides false documentation or fails to provide any within 28 days after said documents have been requested, the Casino retains the right to lock the Player's User Account and/or cancel any payouts. Please log in to your account and upload the necessary documents for verification. If you need any further assistance, please feel free to contact our customer service at [email protected]. Kind Regads, James BonusBlitz Casino

Response from BonusblitzJul 16, 2024

Hi Samantha, We are sorry to hear that your recent experience at our Casino did not meet your expectations. Your feedback is invaluable, and we are committed to addressing any issues to enhance your future visits. In order to assist you more effectively, could you please provide additional details about the problem you are experiencing? Our team is dedicated to ensuring your satisfaction, and we aim to address your concerns as efficiently as possible. Best Regards, James BonusBlitz Casino

Response from BonusblitzJul 11, 2024

Hi Aaron, Thank you very much for furnishing additional information, which has enabled me to conduct a more thorough review of your account. Upon careful review, I can confirm that the reason you were unable to claim a welcome bonus is because one had already been redeemed from your IP address. Per the General Terms and Conditions, to which all players agree during the signup procedure: https://bonusblitz.com/terms-and-conditions 7.1. c. Each Player, family, IP address, address, credit card number, computer, and shared computers (such as those at a university, fraternity, school, public library, or place of employment) are only qualified for one promotion at a time, unless specifically stated otherwise by the Casino in advance. Nevertheless, your account was eligible for no deposit free spins which you have successfully redeemed twice. It's important to note that these spins can be claimed once every day for a continuous period of three days. Should you encounter any difficulties with a coupon or anything else, we highly encourage you to get in touch with our dedicated customer service team at [email protected]. Best Regards, James BonusBlitz Casino

Response from BonusblitzJul 15, 2024

Hi Sooknylun, We apologize for any inconvenience you may have encountered during your visit to our casino. We take your concerns seriously and are committed to making the necessary adjustments to ensure a more positive and satisfying experience for you in the future. With that said, would you mind furnishing additional details such as your username or email address? This would enable us to review your account more thoroughly. Eagerly anticipating your response. Kind Regards, James BonusBlitz Casino

Response from BonusblitzJul 11, 2024

Hi Anthony, We apologize for any inconvenience you may have encountered during your visit to our casino. We take your concerns seriously and are committed to making the necessary adjustments to ensure a more positive and satisfying experience for you in the future. With that said, would you mind furnishing additional details such as your username or email address? This would enable us to review your account more thoroughly. Kind Regards, James BonusBlitz Casino

Response from BonusblitzJul 11, 2024

Hi Michele, Hope you are doing well. To better assist you and expedite the resolution process, could you kindly share more information with us? Please provide additional details like your username or your email address. This would enable us to thoroughly review your account. Best Regards, James BonusBlitz Casino