Bob's ContainersReviews of bobscontainers.com

SCAM*****FRAUD***** If I could provide negative stars I would. Where do I start. These guys are of the upmost dishonest shady company in the US period. I'll start from the beginning. My parents are elderly. My dad is very ill with Parkinson's disease. My dad is a United States Navy, veteran. My mother has the early stages of dementia. We moved them to my property, so my wife and I could help with their conditions. We saw a tv show that had a container home from Bobs Containers. We called them up and a few weeks later, we sent them roughly 50k. The very next day before they even started the build we canceled the build after consulting the floor plan with my dads doctors we all agreed this was not the best fit. Bobs containers agreed with a signed contract stating they would return the money. Well that was about a year ago. They have not returned a penny. So I guess it is Bob Balderas the owners directive to his staff to rip elderly sick people off for their savings. I know this review will be removed because I am not an avid reviewer. Well I will keep reposting because this is the truth and I do not want to see ANYONE else get scammed like my family did. If you have had the same or similar experience please feel free to contact me Thank you for reading this lengthy review.

These people are crooks. I have a 85k judgment against them for breach of contract. I also have been contacted by someone else with the same problem.

PONZI SCHEME!!! They stole my money for a build, so I have been reaching out to current and previous customers and employees and have come to several conclusions. They are using old clients money to pay for new project's builds. They are lying to new customers, clients, and investors. They cannot even afford to process regular payroll. It is expected that the company go under shortly, especially after suspected fraud. Also, they are paying under minimum wage for international outsourced employees. They are living in storage containers with no running water on the site. This company is COMPLETELY unethical. The only way to get your money back is to hire a lawyer, and they have several active lawsuits so good luck. STRONG REC TO NOT USE.

This is a long review but thorough. I promised the company I would give an honest review so here it is. Let me start by saying this has been the most dreadful and unprofessional process from start to finish. Coupled with a severe lack of communication and unaccountability. Ive felt like a transaction the whole time, not a relationship. I started this process in March, and made my deposit in early April, I was originally told 6-8 weeks to complete, then 8-10, then 12+. Silence for weeks. On May 2nd, I was told the build would start soon to pick my finishes. I never received communication or updates on CoConstruct (the platform to track the build for owners). In Early June, I reached out to find out that they had not started the process and no one could provide a clear answer to why. In addition, the team I was to work with now was all brand new, and my build had “fallen through the cracks”. New Director, new PM, and no containers were available for a build. I, not them, provided options in lieu of my original build such as purchasing others models that financing fell through, welding 2-20 ft together, etc. Nothing was available, I asked for a refund which they quickly told me no that I had signed a contract and was locked in. I fought it for a few weeks until I posted a review and got the owner to agree to a meeting and he promised a delivered build on July 15. He missed the deadline by 6 days still. I should have cancelled but didn’t. I asked for some form of discount/free delivery for missing the deadline, they built me a deck to cover the week which was three ft less than I asked for but at that point I was over it, and waited for the build. Could not do a walkthrough because the new director was out of town, when we finally did it, I was pleased with the build, he promised a delivery of Wednesday. I drove out and waited 2 extra days for the conex to arrive because they couldn’t find a truck that could carry the weight (mind you they do this everyday). I sat with furniture in the yard for 2 days. This is all after I received a threatening letter that they would put a lien on my property if the bill wasn’t paid, THIS WAS ON JULY 6TH, before they even finished. I sent pictures and described my terrain and orientation of cones for delivery. It showed up facing backwards, and the delivery guy destroyed my driveway. The neighbor and I spent hours getting him in and out of the mess he created. I understand the conex was heavy but when he couldn’t get it straight several times, with no 4wd, he buried himself. The company blamed me for not having a sufficient driveway when I have drove on this 100’s of times with trailers and never had a problem. Had a dump truck literally bring in yards of fill and base for the pad because the county requires it to be 18” above grade. From 5 pm til 11 pm we worked to get him out and unstuck. When I wrote the “director” it was my fault…. Every time I called or text or emailed it would take me repeated attempts to get a response. The new “director” in my opinion is too new to understand the process, his authority, and make any promises he can fulfill, I lost faith in him in the very beginning when he couldn’t answer my questions. Daniel however seems better suited for that role and was the only reason I conintued on, he listened, tried to make things right, and was the only one who understands customer service. They have repeated let me down. In a honest review the build looks like it was finished well, however the ac arrived loose and the floor appears to be warping. It’s been hell to get ahold of the owner again, emails go unanswered, I’ve offered my cell phone, but nothing. I set a meeting on his calendar which I missed cause I couldn’t get logged into his calendar app for some reason. Responded to his email instantly to call me but again nothing. Silence. You are on his time and he could care less I feel. I’ve never received a discount, free delivery, concession of any kind. NOTHING! They got their money and I was the one faced with all the pain of their shortcomings. I’ve lost a whole summer of rent on broken promises. I don’t doubt some builds go smooth and others can be tougher but the shear lack of accountability, customer focus, disregard for my time, money, and resources, and pointed fingers to everyone but they has made me upset. I can’t imagine how a warranty is going to go I will keep everyone updated. Proceed with caution and ensure you have deadlines, dates, and clear expectations or go elsewhere.

STRONG REC TO NOT USE BOBS CONTAINERS TO BUILD YOUR HOME. Shockingly poor experience that included a rep who was 20+ minutes late to our first ever phone call, with no notification, who went on to be unable to simply write a basic email, manipulated us into paying for a feasibility study that ended up being a week late... just to find out they never did it at all, wasting nearly a month of our building process, putting us behind. Other issues of note: - Quotes often thousands over other companies with no explanation - Rude, ineffective and unintelligent representatives - Horrific customer service that includes simply no response when questions asked about obvious failures on their part - Dramatically overpriced, with no explanation - Selling designs they've never produced - Requiring up to an additional 5-10k, on top of the asking price, for any type of design to be used for permitting to actually use the unit on your property - Unclear process that results in wasted time and scamming money My husband and I were so astonished by the poor quality of this company. Please do yourself a favor and save yourself time, money, and effort and go to another builder. Pretty close to anyone else is better.