Bob's ContainersReviews of bobscontainers.com

I'd like to preface this by saying I really wish we had seen these negative reviews on here before giving them 50k to build us a bathroom container that was two months late, not built to code, missing multiple items and features we paid for, and then getting jerked around on covering those costs. So much of our experience mirrors theirs. It's important to state the facts free of emotion and this is a very condensed version of our experience with Bob's. We ordered this unit the end of March '24 with a delivery date no later 90 days after. As soon as we completed the onboarding call, things started to go wrong. Their support team wouldn't respond to emails or would take significant time to do so. They took months to even start building our unit, let alone finishing it. This cost of tens of thousands of dollars in lost revenue due to us not being able to open our beer garden on time. What we received after weeks and weeks of constantly calling and emailing (because they wouldn't respond unless you reached out multiple times a day) was a unit that required thousands of dollars on our part to get up to code and install the missing pieces. Bob and his team consistently broke promises and attempted to change the deal. Things that were included on our initial invoice became "change orders" at random. Three separate delivery deadlines were missed. When we asked why the missing items weren't installed they said it was because they forgot or we rushed them (on a unit that was well past the deadline.) I could write a novel going point by point and include our significant correspondence, but as Bob said to me when I asked him to honor his sales contract, "I'm done here. I have less time than you." As a note, there's currently a cease and desist against them from the Texas Department of Licensing and Regulation for operating without a license too.

I bought a 40ft High Cube, was told I would recieve a high quality trailer. After being blown off 4 or 5 times I began to lose hope and thought I was never going to get the container. I strongly believe I would have never received my beaten to hell container (plates covering rust spots, huge dent in the roof, and not water tight). Do not do business with this company, you will regret it like I do.

We placed order for 4 containers on Jul 31st 2023 that were supposed to delivered in 90 days. It has been over 210 days (7 months), not a single container has been delivered or installed. One is stilling on our lot with no insight into when it will be installed. We have paid a lot of money. We have tried to work directly with Bob (the owner) in a constructive way to complete the project. Bob makes a lot of promises and has never delivered anything yet. He does not communicate, has failed to show up for call we setup. We were planning to have a long term relationship, but this has turned out to be nightmare.

Avoid Bob's Containers, support team communication is poor, warranty request overridden by Bob. Support team contractors for warranty request can be overridden by Bob. They have started to advertise for Extended warranty periods. Avoid. Purchased container, delivered and placed on level concrete pad by their support team, who damaged an area where 2 warranty request were submitted. Same request for flooring submitted 4 months later after attempt to fix it the first time failed. Do not recommend this company. Avoid Bob's Containers.

Wow check out their Yelp reviews - 3.1/5 and none of them actually sound fake. Update 11/7/2023: Just finally got around to posting his communication referenced below. If Bob's is offering incentives for positive reviews, please let me know!! Update 10/28: Bob had once again said he was going to pay and deadline was yesterday. Never heard back. He also wanted this review taken down to free up more capital for some sort of project so he could pay me back more quickly (will post that email shortly). I’ve noticed many of the 5 star reviews lately are from people who haven’t actually purchased anything (based off some of the wording) or purchased but haven’t even started the build process or received there unit. Make what you want of that but to me seems fishy, on top of wanting my review removed to open up more capital. Can’t help but wonder if reviews are being incentivized. Regardless, I’d encourage anyone dealing with this company to either 1) go elsewhere, 2) don’t review a company on a product you purchased but have not yet received, and 3) do not sign a contract that states final payment has to be made before they’ll deliver. . Update 10/17/23. On 9/13 I sent a more than fair settlement offer which Robert Balderas accepted, but then refused to pay so we had a pre trial hearing on 10/13 (for which he was not present), and now the hearing is scheduled for January. We decided to send a settlement offer because we would rather be done with this and have money in hand. Now we will be going after the full amount in January. Background: We hired Bob’s Containers for a custom built container home in February 2022 with an estimated completion date of April/May. We had multiple issues with getting the container started and at one point their staff said we could cancel the project since the containers weren’t even scheduled to be built, and we would get a refund after a release agreement was sent. The agreement was never sent and then the owner contacted us and said there were no refunds. That became a whole other issue but ultimately all were in agreement to build. The container was started in July to be completed at the end of August. We were contacted by their finance department on 9/14/2022 and told the container would be ready to ship in 2 days time, and required the remaining 50% balance (over $50,000) which we paid immediately. Turns out, the container was not even close to being ready and would not be ready until the first week of October, 10/4. At that time, they were unable to find a company to ship the containers in a timely manner and I asked if we could find our own shipping company. I was told this was fine as long as they (Bob’s) had a chance to speak to the company to ensure they were capable of providing safe delivery. Craig Turner (Logistics), along with Dustin Hill, the COO, both were involved and confirmed the company we found would be fine, and they would process our refund as soon as the containers left their lot. We paid $15,000 to Bob’s Containers for shipping prior to this as part of the initial invoice. There would be a $500 fee per container withheld for shipping prep (reasonable) with a refund of $14,000. Our shipping company picked up the containers on 10/7/2023. We reached out multiple times after they were picked up and initially were told the refund process would be started and then they stopped responding for around two weeks. They eventually surfaced and said they needed to process a release contract. We ultimately filed in small claims court at the end of October. We had a hearing in February, to which Bob’s did not show up. We received a default judgment in our favor, however, Bob’s attorney surfaced within the appeal time period and filed for a new hearing. I’ve attached the email communications with regards to shipping refunds as proof of above, as well as when their finance team reached out for final payment. As noted before, we had many issues at the start of the container build, and we did have some quality issues including failed code inspections.

Container was delivered months late and not up to code. We had to pay out of pocket to fix this. They also owe us over 10 grand but won't give it back. Run far away from this company.

Luring customers in by using affiliates pretending to be private party then just linking you to bobs containers website. Real shady business. Very dishonest and making unsuspecting people waste their time. Shady business tactics

I Strongly advise against using Bob’s Containers to build your home due to numerous issues. These include the company's failure to honor the warranty, non-compliance with building code standards, delayed completion, very poor communication, and unprofessional behavior from the owner. - Water pipes froze at 20 degrees, building code standard was not followed and we had to relocate all the water pipes in the house. Bob’s refused to cover the repair cost. - The HVAC equipment came dead on arrival - They refused to fix the issue unless we signed a form releasing them of all responsibility (including the 1-year warranty) - The HVAC equipment did not comply with the building code. (there was No Disconnect Boxes) - Oversized HVAC unit was installed in the Bedroom causing the unit to continually short cycle - All the doors came wracked upon delivery and would not close properly – they did not honor the warranty - They lost the keys to the house, and we had to have a locksmith replace all the door keys - Incorrect shower faucets installed, resulting in visible patch after the repair. - Unprofessional owner with final say on decisions. I have all communications and pictures of the issues and I am more than willing to share more details if it helps you with your decision.